About Procare
For over 30 years, Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety and education of children. We recognize the responsibility that comes with nurturing and educating children, which is why our child care management solutions are designed to automate business processes, help ensure safety and compliance, communicate with families and provide educational resources and training to help teachers and children thrive.
Over 40,000 satisfied customers have chosen Procare Solutions as their trusted partner in providing exceptional care for young minds.
A little about the role...
We are seeking a highly organized and detail-oriented Revenue Operations Specialist to play a crucial role in driving revenue growth. This role will focus on optimizing systems, streamlining processes, and providing operational support to Sales, Marketing, and Customer Success teams. The ideal candidate will be adept at managing revenue-related tools, analyzing key metrics, and collaborating effectively with cross-functional teams. This role will be heavily operations-focused, with a blend of systems management, process improvement, and analytical support.
What you'll do
Systems Management & Optimization :
- Manage and optimize the revenue technology stack (CRM, marketing automation, customer success platforms), with a focus on Salesforce, to improve efficiency and data integrity
- Collaborate with IT, Business Systems, and external vendors to ensure seamless integration and performance of revenue-related tools
- Provide system training and support to revenue teams to ensure effective tool utilization, including creating and maintaining documentation
- Assist with data loading, maintenance, and quality assurance within Salesforce, ensuring data accuracy and consistency
- Support the implementation of data management best practices
Process Improvement :
Identify inefficiencies in sales and revenue operations processes and propose and implement solutions to streamline workflowsDocument and maintain standard operating procedures for revenue operations, including sales processes, data entry protocols, and reporting proceduresWork with Sales, Marketing, and Customer Success teams to ensure alignment on go-to-market strategies, including lead generation, territory management, and customer segmentationSupport the standardization and streamlining of processes across revenue channelsAssist in the execution of initiatives aimed at accelerating growth and revenue attainmentSales & Commercial Operations :
Support sales operations tasks, including pipeline management, performance reporting, and quota trackingHelp improve sales productivity by identifying bottlenecks and suggesting process improvementsAssist in maintaining data integrity and improving processes that enhance customer lifecycle managementSupport the sales closing process by providing necessary data and documentation to sales representativesAnalytics & Reporting (Supporting Role) :
Assist in developing and maintaining revenue-focused dashboards to track performance metrics across Sales, Marketing, and Customer SuccessAnalyze pipeline trends, forecasts, and key performance indicators (KPIs) to help identify opportunities for growth and optimizationProvide data analysis to support sales strategy and decision-makingSupport leadership by providing insights that inform strategic decisionsCross-Functional Collaboration :
Collaborate with Sales, Marketing, and Customer Success teams to ensure alignment with revenue goals and operational processesAct as a liaison between revenue teams and finance to ensure accurate revenue reporting and forecastingSupport continuous improvement efforts by identifying process gaps and recommending enhancementsCommunicate effectively with stakeholders across departments, providing updates on projects and initiativesOur ideal candidate will have :
Minimum of 3 years' experience in revenue operations, sales operations, or a related fieldBachelor's degree in Business, Finance, Economics, or a related field (or equivalent experience)Strong analytical skills and attention to detailProficiency in Microsoft Excel and aptitude for learning new softwareExcellent organizational and time management skillsStrong written and verbal communication skillsAbility to work independently and as part of a team in a fast-paced environmentFamiliarity with Salesforce CRM or similar CRM systems (essential)Deep understanding of sales processes and revenue operationsExperience with data visualization tools (e.g., Power BI, Tableau)Interest in or knowledge of the SaaS industryExperience with SQL or other data querying languagesWhy Procare?
Excellent comprehensive benefits packages including : medical, dental, & vision plansHSA option with employer contributionsVacation time, holidays, sick days, volunteer & personal days401K Plan with employer match and immediate vestingEmployee Stock Purchase PlanEmployee Discount ProgramMedical, Dependent Care, and Transportation FSA PlansCompany paid Short and Long-Term disability and Life InsuranceTuition Reimbursement and continued Professional DevelopmentFree access to our Employee Assistance Program with 24 / 7 live supportPromote from within - excellent career pathsPrime downtown location close to restaurants and entertainmentSalary
70,000-$85,000 / year DOE
Location
This position is based in our Denver, CO office. We are currently in a hybrid in-office / remote working model based on business needs.
Salary : $70,000 - $85,000
