Demo

Information Technology Support Analyst

ProcDNA
Chicago, IL Part Time
POSTED ON 3/4/2025
AVAILABLE BEFORE 4/3/2025

About ProcDNA:

ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge tech to create game-changing Commercial Analytics and Technology solutions for our clients. We're a passionate team of 150 across 6 offices, all growing and learning together since our launch during the pandemic. Here, you won't be stuck in a cubicle - you'll be out in the open water, shaping the future with brilliant minds. Ready to join our epic growth journey?


Key Responsibilities:


Laptop Management:

  • Coordinate the ordering, setup, and distribution of laptops for all US employees.
  • Manage inventory and perform routine maintenance and updates.

IT Infrastructure Oversight:

  • Ensure all office locations are equipped with necessary IT equipment, including printers, monitors, conference room phones, and other related technology.
  • Handle installation, maintenance, and troubleshooting of office IT infrastructure.

Security and Policy Implementation:

  • Work collaboratively with our IT support team in India to ensure the implementation of appropriate security policies and protocols across all US offices.
  • Educate and assist employees with best security practices and compliance with company IT policies.
  • Conduct regular system maintenance tasks such as updates, patches, and backups
  • Educate end-users on basic computer operations and best practices for data security

Requirements:

  • Proven experience as a Computer Technician or similar role.
  • Strong knowledge of computer systems, networks, and commonly used software.
  • Excellent troubleshooting skills and attention to detail.
  • Good interpersonal and communication skills.
  • Ability to work independently and manage multiple tasks efficiently.
  • Willingness to travel between US office locations as needed.
  • Relevant IT certifications will be considered an asset.


What We Offer:

  • An engaging and collaborative work environment.
  • A role with significant impact and the opportunity to contribute to the growth of the company.
  • Competitive compensation.
  • Flexibility and the opportunity for a full-time position in the future.


Must Have:

πŸ”Ή Employment Type: Contract

⏳ Expected Hours: 1 – 5 per week

πŸ“… Schedule: On-call, Weekdays

🎁 Benefits: Flexible schedule

πŸŽ“ Education: Associate degree (Required)

πŸ’» Experience: 1 year in Windows & Help Desk (Required)

If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Information Technology Support Analyst?

Sign up to receive alerts about other jobs on the Information Technology Support Analyst career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$63,877 - $80,867
Income Estimation: 
$72,545 - $94,693
Income Estimation: 
$83,086 - $106,052
Income Estimation: 
$45,990 - $56,044
Income Estimation: 
$55,318 - $69,533
Income Estimation: 
$55,318 - $69,533
Income Estimation: 
$62,928 - $81,361
Income Estimation: 
$62,928 - $81,361
Income Estimation: 
$115,845 - $147,946
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at ProcDNA

ProcDNA
Hired Organization Address Jersey, NJ Full Time
About ProcDNA: ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking with cutting-edge te...
ProcDNA
Hired Organization Address San Francisco, CA Full Time
About ProcDNA ProcDNA is a global consulting firm focused on establishing Commercial Analytics and Technology solutions ...
ProcDNA
Hired Organization Address San Francisco, CA Full Time
About ProcDNA ProcDNA is a global consulting firm focused on establishing Commercial Analytics and Technology solutions ...
ProcDNA
Hired Organization Address Boston, MA Full Time
Analyst/ Sr. Analyst - Technology ProcDNA is a global rocket ship in life sciences consulting. We fuse design thinking w...

Not the job you're looking for? Here are some other Information Technology Support Analyst jobs in the Chicago, IL area that may be a better fit.

Information Technology Support Analyst

Request Technology, LLC, Chicago, IL

Information Technology Support Analyst

Davis Wright Tremaine, Chicago, IL

AI Assistant is available now!

Feel free to start your new journey!