Account Manager - Industrial

Summary:

The Account Manager – must possess a high degree of knowledge within Industrial markets. The position requires ownership of assigned accounts in the targeted markets of Defense & Security, Government, Electronics, Food & Beverage, Aerospace, Water Treatment. This role requires someone who is self-sufficient, comfortable working remotely, and is highly motivated to nurture and develop a key market vertical for Valin.

The ideal candidate for this role is someone who has interest (experience preferred) in industrial heat, heat trace, filtration, and/or fluid handling products. The account manager must also effectively leverage both internal and external resources for product and customer service support, thereby allowing maximize time spent generating revenue producing opportunities. This individual will be supported by strongly resourced industrial process heat, process control, filtration, and automation teams who will be available to assist with opportunity support and project management.

Immediate engagement with Defense & Security, Food & Beverage, Aerospace and Water Treatment is a key focus of this sales position. Application knowledge for one or more of these industries is desired.

Familiarity with essential principles in filtration, process control, industrial heat is preferred.

Job Responsibilities:

• Drive Topline Revenue for key Heating suppliers in target accounts.
• Serve as the lead point of contact for all customer account management matters.
• Build and maintain strong, long-lasting client relationships.
• Negotiate contracts and close agreements to maximize profits.
• Develop ‘trusted advisor’ relationships with key accounts, customer stakeholders and executive sponsors.
• Work closely with Valin Customer Service teams to ensure delivery of a World Class Customer experience with a focus on increasing customer retention rate and providing an outstanding customer experience.
• Forecast, track and clearly communicate the progress of leads and opportunities, and quarterly and annual sales objectives to internal stakeholders via the Dynamics 365 Customer Engagement Platform.
• Develop new business with existing clients and/or identify areas of improvement to meet sales and mission related goals.
• Collaborate with subject matter experts to identify and grow opportunities within assigned accounts and prospective accounts.
• Work closely with strategic vendors to ensure that both Valin, vendor and customer needs are satisfied.
• Assist with challenging client requests or trigger internal escalations as needed.
• Provides technical presentations to clients related to Valin’s product lines and services.
• Exhibit the strategic and tactical ability to close sales at a high success rate.
• Effective management of a sizeable number of accounts and contacts located geographically across Northern California.

Education, Experience and Skills Required:

• Engineering or business degree desired, but extensive sales experience in the industrial sector is also acceptable.
• Excellent organizational skills, efficient and detail-oriented
• Outstanding interpersonal and communication skills, written and verbal, to foster interaction within all levels of the organization, prospects, and customers.
• Experienced obtaining, reviewing and compiling customer bill of materials, engineering reports and drawings.
• Skilled in operating a personal computer and Office 365 programs.
• Capable of pursuing multiple clients and opportunities with changing priorities and deadlines
• Able to work well in a highly energized environment, can handle distractions, works as a team player.

Physical Capabilities and Requirements:

• Up to 50% overnight travel required (California and other Valin geography)
• Lifting: May have to inspect components may need to lift up to 30 pounds

Compensation Details: The expected rate of pay for this position is $80,000 - $100,000 annually. This position is also incentive eligible, based on specific and relevant business metrics.

This job description is intended to describe the general nature and level of work performed by individuals occupying this position of employment. It is not intended to be construed as an exhaustive list of all duties, responsibilities, and skill required of all individuals assigned to this job title. Management reserves the right to modify all or part of this job description at its discretion in order to meet location requirements, staffing levels, and/or any other needs of the business. All of the essential functions of the job, as defined by the Americans with Disabilities Act and/or equivalent state law, may not have been described. All requests for reasonable accommodation(s) will be reviewed and evaluated on a case-by-case basis.

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