What are the responsibilities and job description for the Medical Device Service Technician position at Proclaim Billing Services?
Overview
We are seeking a dedicated and reliable Medical Device Service Technician to join our Stock and Bill Team at Cornerstone Prosthetics and Orthotics, Inc. The ideal candidate will excel in delivering and maintaining medical devices while efficiently handling various office responsibilities. This role is essential in ensuring our patients receive the best care by providing timely and effective service and support.
Responsibilities
- Schedule and perform pick-up and delivery appointments for CPM devices.
- Clean and maintain CPM devices to ensure they are in optimal working condition.
- Manage office tasks, including scanning and processing billing paperwork.
- Conduct clinic visits as needed to support patient care.
- Provide on-the-job training for individuals without prior knowledge or experience, with a strong focus on customer service.
- Maintain organized and efficient workflows to manage multiple tasks and meet deadlines.
Behavioral Competencies
- Organizational Skills: Ability to manage multiple tasks efficiently, prioritize workload, and meet deadlines.
- Customer Service: Strong commitment to providing exceptional service and maintaining positive patient interactions.
- Communication: Excellent communication skills with the ability to work well with patients and team members.
Position Requirements
- Business casual attire.
- Ability to lift 35 pounds.
- Proficiency in basic computer software.
- Drivers license and clean driving record.
Job Type: Full-time
Pay: $18.00 - $25.00 per hour
Expected hours: 38 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- On call
- Weekends as needed
Work Location: On the road
Salary : $18 - $25