Lien Representative - Data Entry

Lien Processing Specialist -Data Entry

Position Overview

We're seeking a detail-oriented Lien Processing Specialist to join our Liens Department. This entry-level position focuses on accurate data entry and document processing of medical liens. You'll learn to handle time-sensitive legal documents while following established procedures and maintaining high accuracy standards.

Key Responsibilities:

Document Processing

• Review and process medical liens following department checklists and procedures
• Enter lien information accurately into multiple systems (NextGen, FileMaker Pro, Rapid)
• Create and mail Notice of Intent documents using required shipping methods
• File liens electronically with court systems
• Update patient charts with current lien statuses
• Process lien satisfactions when accounts are paid

Quality Control

• Double-check all entered data for accuracy
• Follow detailed procedures for document organization
• Maintain daily logs of completed work
• Meet department accuracy standards
• Track and follow up on returned mail

Communication

• Handle basic phone calls and emails about lien status
• Coordinate with team members on rush requests
• Transfer complex inquiries to appropriate staff
• Maintain professional communication with all parties

Performance Goals

• Process 97% of liens within 90-day timeline
• Complete 95% of Notice of Intent documents by day 59
• Handle 100% of rush requests same-day
• Process 93% of paid lien satisfaction within 14-21 days

Required Qualifications

• High school diploma or equivalent
• Strong attention to detail
• Basic computer skills including Microsoft Office
• Typing speed of 35 WPM
• Ability to follow detailed instructions
• Good organizational skills
• Reliable attendance record

Preferred Qualifications

• 6 months office experience
• Experience with data entry
• Basic understanding of medical terminology
• Familiarity with electronic filing systems

Work Environment

• Full-time, 40 hours per week
• Office setting, primarily at a computer workstation
• Training provided on all systems and procedures
• Occasional overtime may be needed to meet deadlines
• Supportive team environment

Growth Potential

• Opportunity to learn medical and legal terminology
• Develop expertise in lien processing procedures
• Path to advance within the department based on performance
• Training provided on specialized software systems

This position is ideal for someone starting their career who enjoys detailed work, takes pride in accuracy, and wants to learn about medical liens while working in a professional office environment.

Position Requirements:

• Minimum High School completion or higher
• At least two years of relevant work experience
• Strong verbal and written communication skills (make complex ideas easy to understand)
• Ability to be flexible, multi-task, and organize priorities in a fast-paced work environment, while maintaining a high level of focus and accuracy
• Proven Ability to work well under pressure
• Ability to sit for long periods of time
• High level of professionalism and ability to maintain confidentiality
• Proficiency in Microsoft Office including Excel, Word, and Access
• Ability to work independently and to adapt to a fast-paced environment
• Typing average 35 words wpm
• Understanding and Adhering to HIPPA Laws