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Customer Service Operations Specialist- Securities Based Lending

Procom
Minneapolis, MN Temporary
POSTED ON 3/2/2025
AVAILABLE BEFORE 5/26/2025

Customer Service Operations Specialist (Securities Based Lending)

On behalf of our Financial Services client, Procom is searching for a Customer Service Operations Specialist- Securities Based Lending for a 6-month role. This position is an onsite position at our client's Minneapolis office.

Job Description :

Join the US Wealth Management team as a Customer Service Operations Specialist focused on Securities Based Lending. This role involves handling inquiries related to Credit Access Lines, verifying terms and processing transactions during promotional periods.

Responsibilities :

  • Take phone and email inquiries from the field and clients regarding their Credit Access Lines
  • Verify terms, amounts, and instructions for draw requests during our promotion period
  • Process bookkeeping entries for transactions

Mandatory Skills :

  • Strong demonstrated customer service skills
  • Well versed with taking inbound phone calls
  • MS Excel
  • MS Word
  • Nice-to-Have Skills :

  • Any banking / lending / credit knowledge
  • Experience with bank systems like Workflow, Salesforce, CreditLink (training will be provided)
  • Assignment Length :

    This is a 6-month contract position.

    Start Date : ASAP

    Assignment Location :

    Minneapolis, Minnesota, United States, onsite position.

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