Demo

Fraud Analyst - Mid-Level

Procom
Phoenix, AZ Temporary
POSTED ON 2/19/2025
AVAILABLE BEFORE 5/18/2025

Fraud Analyst - Mid-Level :

On behalf of our financial services client, Procom is searching for a Fraud Analyst - Mid-Level for a 9-month role. This position is a remote position with required onsite presence for team / department meetings in the Phoenix, Arizona office.

Fraud Analyst - Mid-Level - Job Description :

The Fraud Analyst will be part of the Visa Fraud Investigations team, responsible for protecting clients and firm assets by preventing and mitigating fraud losses. The role involves conducting investigations and pursuing recovery efforts for unauthorized Visa debit card transactions.

Fraud Analyst - Mid-Level - Responsibilities :

  • Conduct standard Visa debit card fraud investigations.
  • Ensure workload is managed accurately and in compliance with regulatory guidelines.
  • Support the VFI Hotline by addressing inquiries related to fraud cases.
  • Monitor and make decisions on real-time Visa Check Card activity for potential fraud.
  • Collaborate with team members and support additional tasks as needed.

Fraud Analyst - Mid-Level - Mandatory Skills :

  • 3-5 years of financial services / banking experience with direct customer contact.
  • Minimum of 6 months of investigative experience in Visa Check Card fraud investigations.
  • Strong verbal and written communication skills.
  • Knowledge of Visa debit card transactions and systems like Visa CATS, Visa Online, and Visa Risk Manager.
  • Working knowledge of Regulation E.
  • Demonstrated ability to work well in a team environment.
  • Initiative to work through new and unfamiliar issues with good judgment.
  • Fraud Analyst - Mid-Level - Nice-to-Have Skills :

  • Experience with Visa Resolve Online (VROL).
  • Previous experience in a matrixed or corporate environment.
  • Fraud Analyst - Mid-Level - Assignment Length :

    This is a 9-month contract position.

    Fraud Analyst - Mid-Level - Start Date :

    ASAP

    Fraud Analyst - Mid-Level - Assignment Location :

    Remote, with onsite presence required in Phoenix, Arizona for meetings as needed.

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