Account Service Analyst Intern

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Job Title: Assistant Account Service Analyst Intern

FLSA Status: Non-Exempt

Department: Client Services

Reports to: AVP- EasyPlace

Job Summary

The Assistant Account Service Analyst Intern is responsible for helping the company’s Easy Place and uReport clients with any questions or challenges using the Easy Place or uReport systems.

Essential Functions

• Assist with EasyPlace system & Client data review and clean-up
• Review spreadsheets and data, Identify items for improvement, Work with the team to update the system
• Assist with job instruction documentation
• Standardize documents, Create a table of contents, Create hyperlinks
• Update training and client documentation
• Training manuals, Client contact matrix, Forms
  
  

Skills Sets

• Experience or knowledge of Microsoft products, including Excel
• Likes working with data would be a plus
• Capable of learning a software system
• Able to help write technical specifications
  
  

Education And/or Experience

• Bachelor’s degree or equivalent combination of education and experience a plus.
  
  

Physical Requirements

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit for extended periods of time; reach with hands and arms; bend and perform manual tasks.
• The employee will be required to communicate verbally and by phone.
• Visual acuity is required including color, depth perception, and field of vision.
• The employee must occasionally lift and/or move up to 15 pounds.
  
  

This job description is not meant to be an all-inclusive statement of the duties of the position listed above. Other appropriate duties may be required from time to time.

EEO Statement

Proctor Loan Protector is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, religion, sex, national origin, gender identification or sexual orientation, disability, protected veteran status or any other classification protected under law.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.
  
  

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.