Proposal Writing Success Manager

Company Overview: Procurement Sciences (PSci.AI) is at the forefront of transforming the multi-billion-dollar government contracting industry with our innovative AI platform, Awarded AI. Designed for businesses aiming to excel in government sales, our platform simplifies processes, boosts revenue, and delivers significant cost savings through unparalleled efficiency gains. As a venture-backed SaaS startup, proudly supported by Battery Ventures—a Top 10 venture capital firm—we're not just part of the AI revolution; we're leading it by tackling some of the industry's most enduring challenges. Our platform is a “must-have” for government contractors, setting new standards for competitiveness and operational excellence.

AI is central to our operations, driving the development of cutting-edge features and empowering our customers with intelligent AI agents. Our "One Team, One Fight" culture fuels our disruptive spirit, redefining possibilities with AI as a force multiplier. At Procurement Sciences, innovation is more than a buzzword—it's in our DNA, where AI serves as a playground for challenging norms and shaping the future of GovCon. If you're ready to join a team that's reshaping the industry landscape, leading in AI, and on the path to becoming the next unicorn, Procurement Sciences is your new home. Join us on our mission to democratize government contracting success and shape the future of this vital sector.

Job Description: We are seeking a Proposal Writing Success Manager to play a pivotal role in customer success by teaching and guiding clients through onboarding, best practices, and advanced usage of our AI platform. Your role will focus on helping customers blend AI with traditional proposal methodologies to maximize their success. As a key member of our customer success team, you will leverage your industry experience in proposal or business development to facilitate the adoption of new technologies and ensure customer satisfaction.

Key Responsibilities:

• Lead customer onboarding sessions, ensuring clients understand and can effectively use our AI platform.
• Teach best practices for blending AI with traditional proposal methodologies, enhancing proposal success rates.
• Provide advanced training and support to help customers fully leverage the capabilities of our platform.
• Collaborate with clients to understand their unique needs and tailor solutions to meet their objectives.
• Gather customer feedback to inform product development and improve user experience.
• Stay current with industry trends and AI advancements to continuously improve training materials and customer guidance.
  
  

Ideal Candidate:

• Experience in proposal writing, business development, or a related role within the government contracting industry.
• Strong interest in learning and applying AI technologies to enhance traditional methodologies.
• Excellent communication and teaching skills, with the ability to convey complex concepts in an accessible manner.
• A problem solver who thrives in a customer-focused environment and is passionate about driving customer success.
• Strong collaborative skills, eager to work with cross-functional teams and clients to deliver outstanding results.
  
  

Required Experience:

• A minimum of 1-3 years in a proposal-related or business development role.
  
  

Desired Experience:

• Familiarity with government contracting processes and requirements.
• Familiarity with AI-driven tools and platforms is a plus.
  
  

Requirements:

• U.S. citizenship with the ability to pass a Federal Background Check and Identity Verification.
• While formal education is not a strict requirement, a Bachelor's degree in Business, Communications, or a related field is preferred.
  
  

Compensation and Benefits:

• Competitive salary with stock options in a rapidly growing, venture-backed company.
• Comprehensive health plan, ensuring you and your loved ones are well taken care of.
• Flexible work arrangements, including full remote work capabilities, to balance your professional and personal life.
• Extensive professional development opportunities, providing a fast track for career advancement.
  
  

Notice: Background Check Required. As part of our employment process, a background check is required. This may include a review of your credit history, criminal records, and employment verification, conducted in compliance with the Fair Credit Reporting Act (FCRA). By applying, you acknowledge and consent to this process.