What are the responsibilities and job description for the Technical Project Manager (Imprivata) position at Procyon TS?
Our client is looking for an experienced Technical Project Manager to support the Client Engineering team in a large Epic hosting project . The role involves managing and troubleshooting tools like Imprivata SSO , Duo MFA , WorkspaceOne , and Horizon VDI , ensuring smooth execution and technical management of tasks. Key responsibilities include monitoring and resolving issues in ServiceNow, managing Active Directory groups, and overseeing device and profile management for iOS and VDI systems. The candidate will also provide third-level support, deploy software packages, and ensure the effective operation of endpoint management systems. This position offers an opportunity to contribute to a critical project while ensuring seamless technology integration and user support.
This is an 8-month project with a hybrid schedule.
Information Technology is looking for an experienced technical project
manager to support the Client Engineering team during a large Epic hosting
project, ensuring seamless execution of critical tasks. The contractor will
provide additional support for key responsibilities, including resource
deployment and technical management of tools such as Imprivata SSO, Duo
MFA, WorkspaceOne, and Horizon VDI.
Responsibilities :
Imprivata SSO Support :
- Monitor, resolve, update, and escalate tickets in ServiceNow.
- Install software from Symantec.
- Test workflows and policies.
- Manage Active Directory (AD) Groups.
- Use the Imprivata Admin Console.
- Sync with AD.
- Manage users and computers.
- Apply user and computer policies.
- Manage stored user credentials.
- Generate reports for crossed accounts.
- Prepare for upgrades by ensuring computers are within
supported versions.
WorkspaceOne :
Support Services.
Duo MFA Support :
Horizon VDI :
Endpoint Management / Operational Support :
Required Technical Experience
management / operational support in an enterprise organization of 5,000 endpoints or more.
Required Skills : Agile Methodology
Basic Qualification :
Additional Skills :
Background Check : No
Drug Screen : No