Automotive Service Advisor, Mechanic at PRODIGY AUTOMOTIVE OFF R

Job Description

Job Description

Prodigy Automotive Off R in N Ft Myers, FL is looking for one automotive service advisor, mechanic to join our 9 person strong team. We are located on 20 Cabana Ave. Our ideal candidate is attentive, punctual, and hard-working.

Full job description

Prodigy Automotive is a small business in North Fort Myers Fl. We are professional, fast-paced, engaging and our goal is to Provide a great work environment and growth within our company.

Job Summary

We are seeking a mechanic that has service writing experience. Someone who will work in the shop.But be able to come up front in the office to help out when someone is sick or on vacation. We are seeking a highly skilled Mechanic but with experienced Service Writer to join our team. As a Service Writer, you will be responsible for communicating effectively with customers, diagnosing vehicle issues, and providing recommendations for repairs. Your primary goal will be to ensure that our customers receive exceptional service while also contributing to the overall success of our repair shop.

Duties :

• Diagnose vehicle issues using automotive diagnostics and communicate with customers to identify the problem.
• Provide detailed explanations of the repair process and estimate the cost of the repairs.
• Develop a rapport with customers and maintain a professional demeanor to build trust and loyalty.
• Utilize up-selling techniques to recommend additional services or repairs that may be beneficial to the customer.
• Manage the repair process, ensuring that all repairs are completed efficiently and accurately.
• Collaborate with technicians to ensure that all necessary repairs are performed in a timely and cost-effective manner.
• Maintain accurate records of all repairs, including parts and labor costs.
• Stay up-to-date with the latest knowledge of vehicle repair and maintenance.
• Ensure compliance with all company policies and procedures.
• Provide exceptional customer service by being responsive to customer needs and concerns.
• Work effectively in a fast-paced environment and adapt to changing priorities.
• Demonstrate a commitment to continuous learning and professional development.

Skills :

Qualifications

Job Type : Full-time

Pay : $52,000 - $65,000 per year

Work Days :

License / Certification :

Ability to Commute :

Ability to Relocate :

Work Location : In person

Available shifts and compensation : Available shifts all days except Sundays and Saturdays. Compensation is $20.00 - $30.00 / hour.

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Salary : $52,000 - $65,000