What are the responsibilities and job description for the Customer Experience Manager position at Product Connections?
Job Overview:
At Product Connections, we specialize in developing and implementing In-Store product demos and Customer Engagement Experiences inside Sam's Club throughout the US and Puerto Rico. Our team is searching for a People Leader to support leading a team of product samplers inside of a Sam's Club. This role is perfect for someone who thrives in a team environment and is seeking career growth opportunities.
Responsibilities:
The Retail Lead will build and lead a dynamic team of up to 25 part-time Product Demonstrators and Juicers in a single Sam's Club location. They will recruit, hire, train, schedule, audit, and coach their team on effective customer engagement techniques with an emphasis on food safety and overall customer experience. The Lead performs and manages demonstration operations onsite and works in cooperation with the Club management to facilitate daily compliance and execution.
Qualifications:
The ideal candidate has experience leading in an execution-centric environment, food safety experience, and a customer-facing comfort level with a pleasant personal demeanor. They must be able to lift, stand, and move around a wide range of motion.
At Product Connections, we specialize in developing and implementing In-Store product demos and Customer Engagement Experiences inside Sam's Club throughout the US and Puerto Rico. Our team is searching for a People Leader to support leading a team of product samplers inside of a Sam's Club. This role is perfect for someone who thrives in a team environment and is seeking career growth opportunities.
Responsibilities:
The Retail Lead will build and lead a dynamic team of up to 25 part-time Product Demonstrators and Juicers in a single Sam's Club location. They will recruit, hire, train, schedule, audit, and coach their team on effective customer engagement techniques with an emphasis on food safety and overall customer experience. The Lead performs and manages demonstration operations onsite and works in cooperation with the Club management to facilitate daily compliance and execution.
Qualifications:
The ideal candidate has experience leading in an execution-centric environment, food safety experience, and a customer-facing comfort level with a pleasant personal demeanor. They must be able to lift, stand, and move around a wide range of motion.
