Retail Supervisor Full Time

Job Posting

Overview

The Retail Supervisor-Events is responsible for the management of effective, efficient and quality event execution in his/her markets. They are to audit, train and coach Brand Ambassadors on proper team compliance measurements to effectively represent the Product Connections Events team.

Responsibilities

• Schedule 100% of events in his/her area of coverage. Work fast on securing back-ups as needed.
• Finds the most appropriate BA to activate each job. To do this, the Retail Supervisor should consider:
  • Distance: Schedules stores that are close to BA’s to create the most effective route.
  • Talent: Assigns the best BA to each event, considering the complexity of the event, or any other talent requirement requested by client (such as language, specific skills, etc.).
  • Event requirements: Makes sure BA’s have all supplies, kits, manuals and any other material necessary to perform their job.
• Make sure BA understands the job requirements, is prepared to do the job as required by client and follows Product Connections standards – including proper management of scheduling system and tools.
• Upload schedules to the Product Connections scheduling system, 1Hub, as required.

• Train BA’s on company processes, policies, procedures, and position responsibilities.
• Will be the point of contact for all events being conducted in the store. Assist Brand Ambassadors with event kits, materials and tools as needed.
• Reschedule events within the time window to optimize on-date, weekend, and overall execution results.

• Conduct audits and work with BAs to enhance event execution skills and ensure compliance with AB demos regulations.
• Monitor and manage expense metrics such as payroll time entries and additional expenses.
• Responsible for sharing competitive knowledge and best practices with team.
• Communicate effectively, develop and maintain a strong working relationship with field support, recruiting and client services.
• Collaborate with HR answering questions from your team such as event information, payroll questions, etc.

This job description does not imply that the above functions are the only tasks that may be performed.  Individuals will be expected to follow any other job-related instructions and perform any other job-related tasks as directed by management.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties. 

Responsibilities With Regard to Workers’ Compensation Claims:

You are responsible for reporting any employment related injury to you or your team incurred as soon as possible following an incident resulting in an injury.

Qualifications

Education/Experience: Associate Degree and/or Technical Diploma or one to two year’s related experience and/or training; or equivalent combination of education and experience.

Computer Skills: Ability to use and navigate company provided computer and mobile device applications and internal systems. Proficient skills with MS Office Suite programs.

Certificates, Licenses, Registrations: A valid driver’s license is required; A, eTips certification required within 30 days of employment if not already certified.

Supervisory Responsibilities: This position has direct supervisory responsibilities with approximately 10 – 60 employees.

Work Environment: Retail Store environment. Travel to the designated markets is required.

Physical Demands: The associate will be regularly required to: Stand; Walk; Use hands and fingers to handle or feel; Reach with hands and arms (including reaching overhead); Talk and hear; Visual ability to read instructions and perform events; Stoop; Kneel; Crouch; Climb (including use of a 6’ ladder); Balance; Lift and carry up to 25 pounds (including occasional lifting of up to 50 pounds) (including some demos that require frequent lifting 50 pounds); Push and pull a wheeled demonstration cart fully laden with appliances, supplies and product; Prepare foods and beverages using the required appliances, such as cooking utensils, knives, convection oven, coffee maker, electric fryer, microwaves. Be in contact with cleaning supplies.

Language Skills:  English is the primary language skill; however, bilingual skills may be required based on business necessity.

Product Connections endeavors to make its recruitment process accessible to any and all individuals and welcomes applications from people with disabilities. Reasonable accommodation will be provided, upon request, to applicants with disabilities to facilitate equal opportunity throughout the recruitment and selection process. If you are a person with a disability and require reasonable accommodation during any stage of the recruitment process, please contact CanadaCCIrecruiting@crossmark.com. This contact information is for accommodation requests only; please do not use this contact information to inquire about the status of the application.

Salary Starting at

Salary : $45,000