What are the responsibilities and job description for the Program Manager position at Product & Tooling Technologies Inc?
Product and Tooling Technologies is a growing supplier of engineering plastic parts to the automotive and non-automotive sectors. PT Tech prides itself on producing high quality parts with short lead times that exceed our customers’ expectations. We foster a culture of personal growth and maintain an open door policy at all levels of our organization.
SUMMARY
Directly manages sales and support of PT Tech products to obtain optimum efficiency and economy of operations and maximize profits.
RESPONSIBILITIES
1. Ability to work in a team and build good long-term relations
2. Key customer contact leading all communication between departments related to the program
3. Communicate with customers via conference calls, email and meetings
4. Understand customer and industry requirements
5. Coordinates job kick off meetings along with Account Managers
6. Able to prioritize and manage large and varied works levels
7. Identifies resources needed and assigns individual responsibilities
8. Creates and executes project work plans and revises as appropriate to meet changing needs and requirements
9. Resolves and/or escalates issues in a timely fashion
10. Maintain a high level of customer satisfaction
REQUIRED SKILLS
1. Problem solving and analytical skills
2. Verbal and written communication skills
3. Microsoft Office Suite, including the use of Smartsheet
EDUCATION / EXPERIENCE
An advanced degree in a business or engineering field is required. A minimum of 5 years working in Project Management or Program Management role is required. Previous experience working with OE/Tier 1 customers. Experience working in a Prototype or Low Volume Production facility is preferred.
PHYSICAL REQUIREMENTS/WORKING CONDITIONS
1. Prolonged periods sitting at a desk and working on a computer.
2. Must be able to lift up to 15 pounds at a time.
3. Able to travel as needed.
Benefits:
401(k) Plan
Medical, both PPO and HMO options
Dental
Vision
Short and Long Term Disability
Life Insurance
Accidental Death & Dismemberment
Supplemental Insurance Options
Paid Time Off after 90 days
Employee Assistance Program
Job Type: Full-time
Benefits:
- 401(k)
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work Location: In person