What are the responsibilities and job description for the CSA - Customer Service Associate position at PRODUCTIONS LLC?
We are currently hiring Customer Service!
Are you a problem solver? Do you like making meaningful connections with people?
Our Customer Service Representatives are passionate about delighting customers by making every interaction an unforgettable experience - whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.
We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance and positivity will set you up for success!
Working as a Customer Service Representative:
- High school diploma (or equivalent)
- 6 months – 1 year of customer service experience
- Call center experience (strong asset)
- Effective communication skills
- Reliable internet speed and broadband connection
- A secure area in the home to work from
- The ability to work effectively in a work-at-home setting
- The ability to sit for long periods of time
- The ability to work on-campus 2 times a week.
Benefits of Working as a Customer Service Representative:
- Flexible schedules
- Competitive salary
- Industry-leading benefits - Health, Dental, Vision, 401(k)
- Amazing career growth opportunities
Responsibilities
- Provide exceptional customer service by assisting customers with inquiries, purchases, and returns.
- Utilize communication skills to address customer concerns and resolve issues promptly.
- Operate cash register and handle transactions accurately.
- Maintain a clean and organized work environment in adherence to retail standards.
- Utilize basic math skills for cash handling and inventory management.
- Collaborate with team members to ensure efficient store operations.
Job Type: Full-time
Pay: $1,503.00 - $1,561.00 per week
People with a criminal record are encouraged to apply
Language:
- Spanish (Required)
Work Location: Remote
Salary : $1,503 - $1,561
