What are the responsibilities and job description for the Remote Customer Success Manager position at Professional At Home Jobs?
Professional at Home Jobs ( https : / / professionalathomejobs.com ) is now seeking for a Remote Customer Success Manager to work in the U.S. only.
You will be working with our largest, high growth customers to ensure they are successful. This is done by building strong relationships, helping them find long term solutions, and overcome any roadblocks. You will understand their goals, immerse yourself in their business, and give them the best practices to achieve success.
This role is FULLY REMOTE, so comfort with being a self-starter and ambiguity is a must.
The perfect fit for this position will involve highly motivated with strong communication skills, a passion for helping people, an interest in problem-solving, and the versatility to work on a variety of projects.
RESPONSIBILITIES :
- Run one-on-one, best in class calls with our customers.
- Strategize with customers on marketing strategies to drive growth.
- Become a critical voice on the team in iterating on our customer journey.
- Build strong relationships and brand loyalty with our customers.
- Design creative and new ways to connect with customers to fuel growth.
- Triage technical issues with the customer and the Postscript team.
- Maintain an expert level understanding of the Postscript product, along with larger e-commerce and marketing knowledge.
What we will love about you…
What you will love about us…
JOB REQUIREMENTS : Pick your own equipment (i.e., computer), at-home work set-up, and Internet.
PAY : $21.00 per hour
TO BECOME AN AGENT :
Apply at https : / / professionalathomejobs.com and click on Join Now and select the Customer Service Remote Job Bank Registry to get connected to our remote customer service job positions.
Please reference agent ID code PAHJAmyR when you register online.
Professional At Home Jobs is accepting pre-screening interviews, so please call (405) 309-2631 and ask for Kimberly.
Salary : $21
