What are the responsibilities and job description for the Program Coordinator position at Professional Beauty Association?
Job Description: Program Coordinator
Who We Are: Professional Beauty Association (PBA) empowers community, curates access to trusted resources and champions collective voices to protect and nurture our industry. PBA is a community led non-profit membership organization with members and a Board of Directors representing licensed professionals, salons, manufacturers, distributors, schools and students. PBA advances the professional beauty industry by providing our members with access to education and training to advance their careers and businesses. We are connected to key industry and government influencers to protect our members’ professional rights.
PBA is a stable, growing organization that provides a family oriented and collaborative team environment. Telecommuting is allowed for this position.
Position Summary: The Education Program Coordinator will be responsible for developing and coordinating educational content and curriculum that supports the Professional Beauty Association’s (PBA) diverse membership base. This position will focus on creating valuable resources, tools, and educational programs that help beauty professionals enhance their skills and grow their businesses. The role includes managing webinars, content creation, overseeing application processes for PBA’s prestigious programs like NAHA (North American Hairstyling Awards) and Beacon, and driving member engagement through targeted educational initiatives. The ideal candidate will be highly creative, organized, and passionate about providing high-quality education that supports beauty professionals at every stage of their career. This position reports to the Director of Programs and Events.
Job Responsibilities Content Creation & Curriculum Development:
● Develop engaging, high-quality educational content (written, video, and interactive materials) for PBA member groups, including resources, tools, guides, and articles that serve beauty professionals across all membership types.
● Write and design curriculum for various educational programs, ensuring content is relevant, up-to-date, and aligns with the needs of PBA members.
● Collaborate with industry experts, speakers, and trainers to create valuable content that helps beauty professionals develop their business acumen, technical skills, and industry knowledge.
● Design and implement learning modules and resource libraries that can be easily accessed by members through PBA’s online platforms.
● Continuously assess and improve the educational content based on feedback and member needs.
Webinar Management:
● Plan, create, and manage PBA’s webinar series, including topic selection, speaker coordination, content development, and post-webinar follow-up.
● Oversee the technical execution of webinars, working with vendors and presenters to ensure smooth delivery.
● Manage all aspects of webinar promotion, including coordinating with the marketing team to ensure effective email campaigns, social media promotion, and member outreach.
● Track and report on webinar engagement, participation, and feedback to help shape future programming and ensure continuous improvement.
Application Management for NAHA and Beacon:
● Oversee the application process for PBA’s NAHA (North American Hairstyling Awards) and Beacon programs, ensuring a seamless user experience for applicants.
● Manage the application portal, review submissions, and assist with the communication of award-related details to participants.
● Collaborate with the NAHA and Beacon committees to ensure all program materials are up to date and that the application process is smooth and user-friendly.
● Ensure that all communication regarding the application process is clear and accurate, assisting applicants with any questions or issues they may have.
Program Administration & Reporting:
● Maintain detailed records of educational content, materials, and member engagement statistics.
● Assist with administrative tasks such as tracking speaker agreements, managing educational budgets, and ensuring that all projects meet deadlines and budgets.
● Provide regular updates on the status of educational projects, including metrics on participation, engagement, and feedback.
● Assist with the preparation of reports and presentations for internal stakeholders and leadership teams.
Qualifications:
● Bachelor’s degree in Education, Event Management, Business, or a related field.
● 2-4 years of experience in educational programming, event coordination, or project management.
● Strong organizational, communication, and multitasking skills.
● Ability to manage multiple programs simultaneously with a high degree of attention to detail.
● Professional Beauty industry experience preferred.
