Fulfillment Project Manager

US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment.

Position Overview:

The US LBM Fulfillment Project Manager is responsible for setting the directions and overseeing all management of projects in the market within fulfillment and supply chain operations. This role ensures that all projects are aligned with business goals, prioritized based on need, executed efficiently, and enhance the fulfillment processes. The Fulfillment Project Manager leads a team focused on planning, tracking, and optimizing the execution of project deliverables, ensuring on-time and cost-effective outcomes.

Responsibilities:

• Lead and manage end-to-end fulfillment projects, from planning and execution to tracking and reporting, ensuring deadlines and goals are met.
• Manage and mentor a team of Fulfillment Project Coordinators, providing guidance, support, and ensuring alignment with project goals.
• Continuously identify areas for improvement in the fulfillment process, implementing strategies to streamline workflows and reduce costs while maintaining quality.
• Coordinate with internal teams to ensure smooth project execution across departments.
• Develop and maintain detailed project plans, including timelines, resource allocation, and milestones, to track project progress and resolve any obstacles that may arise.
• Monitor fulfillment operations and provide recommendations for process improvements to increase efficiency and reduce errors.
• Own the accountability for the timely resolution of issues that may impact project timelines or fulfillment operations, collaborating with teams to develop corrective actions.
• Analyze data to identify trends, improve future planning, and implement best practices in fulfillment operations.
• Collaborate with vendors, third-party logistics providers (3PLs), and other external partners to align on project goals and ensure fulfillment timelines are met.
• Continuously assess fulfillment operations for opportunities to innovate and drive operational improvements.
• Manage risk assessments and create contingency plans to address potential fulfillment project challenges.
• Perform other duties as assigned by Management.

Competencies:

• Customer Focus - Building strong customer relationships and delivering customer-centric solutions.
• Accountability - holding self and others accountable to meet commitments.
• Communicates Effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Decision Quality - Making good and timely decisions that keep the organization moving forward.
• Being Resilient - Rebounding from setbacks and adversity when facing difficult situations.
• Tech Savvy -Adopting innovations in business-building digital and technology applications.
• Collaborates - Building partnerships and working collaboratively with others to meet shared objectives.

Education & Experience Requirements:

• Bachelor's degree in Supply Chain Management, Logistics, Project Management, or a related field (preferred).
• 5 years of experience in project management, logistics, supply chain, or fulfillment operations.
• At least 1-2 years of leadership experience managing a team.
• Strong knowledge of the building material industry to support Supply Chain objectives.

Knowledge, Skills, and Abilities:

• Experience leading and developing teams, with the ability to motivate and inspire a team of project coordinators.
• Proven track record of managing complex projects with cross-functional teams, ideally within fulfillment or supply chain environments.
• Strong project management skills, including experience with project planning, resource allocation, and timeline management.
• Proficient in project management software (e.g., Microsoft Project, Asana, Trello) and Microsoft Office Suite (Excel, PowerPoint, Word).
• Strong analytical and problem-solving skills, with the ability to use data to drive decisions and improve processes.
• Excellent communication skills, with the ability to collaborate with both internal teams and external partners.
• Detail-oriented, with the ability to manage multiple projects and priorities in a fast-paced environment.
• Knowledge of fulfillment processes, warehouse operations, and inventory management best practices.

US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.