What are the responsibilities and job description for the Dental Office Assistant (Orem, UT) position at Professional Dental & Orthodontics?
Professional Dental now hiring Dental Office Assistants.
We at Professional Dental are looking for patient-focused dental assistants that have the desire and willingness to provide the best possible care to every patient. Being adaptable and a team player will be essential to your work at Professional Dental. If you enjoy variety at your job, Professional Dental is the perfect place for you as you will have the opportunity to work in more than one office.
You’ll be an important member of the clinical team dedicated to serving patients. You’ll be supporting many sides of the practice, greeting and guiding patients, and helping out across the office as needed.
Job Description:
As a Dental Office Assistant, you will play a vital role in the smooth operation of our practice. You will be responsible for providing exceptional administrative support to ensure the efficient functioning of the office. Your primary duties and responsibilities will include:
- Patient Scheduling: Manage the appointment schedule, ensuring timely and accurate bookings, confirmations, and reminders to patients.
- Patient Reception: Greet and welcome patients, answer phone calls, and provide excellent customer service.
- Billing and Payments: Handle billing, payments, and financial transactions with attention to detail and accuracy.
- Patient Records: Maintain electronic patient records and ensure they are up-to-date and compliant with regulations.
- Office Organization: Keep the reception area and office space organized and tidy, including restocking supplies.
- Communication: Facilitate effective communication between patients, staff, and management.
Qualifications:
- High school diploma or equivalent required; additional education or dental office experience is a plus.
- Excellent communication and customer service skills.
- Strong organizational and time-management abilities.
- Proficiency in computer applications, Open Dental knowledge is a plus
- Knowledge of dental terminology and procedures is preferred but not required.
- Attention to detail and a commitment to maintaining patient confidentiality.
- Positive attitude, reliability, and a willingness to work as part of a team.
What We’ll Offer You:
- Unparalleled support to grow your career
- A culture that celebrates success and diversity
- Flexible schedule
