What are the responsibilities and job description for the Front desk/biller/Coordinator position at Professional Family Dental?
Job Summary
We are seeking a dedicated and organized Front Desk/biller/ Coordinator to join our team. The ideal candidate will serve as the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. The Front Desk Coordinator will play a crucial role in ensuring the smooth operation of our medical office, handling patient inquiries, scheduling appointments, and maintaining accurate medical records.
Responsibilities
- Greet patients and visitors warmly, providing a welcoming atmosphere.
- Manage incoming calls and respond to inquiries regarding services and appointments.
- Schedule patient appointments efficiently while considering provider availability.
- Maintain accurate medical records, ensuring compliance with ICD-9 coding and medical terminology standards.
- Process dental billing and collections, including verifying insurance information and handling payment transactions, MUS HAVE DENTICAL EXPERIENCE.
- Assist with the preparation of necessary documentation for patient visits.
- Collaborate with office staff to ensure seamless communication regarding patient care.
- Uphold confidentiality and adhere to HIPAA regulations in all interactions.
Experience
- Previous experience in a dental office setting is a MUST.
- Familiarity with medical terminology, ICD-9 coding, DRG systems, and medical billing processes is highly desirable.
- Proficiency in managing dental records and understanding of coding practices is essential.
- Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
- EXCELLENT communication skills, both verbal and written, with a focus on customer service.
- Ability to work collaboratively within a team while also being self-motivated.
- Must have experience in Dentrix, Denti-Cal, PPO insurances.
Join us as a Front Desk Coordinator where your skills will contribute to the efficient operation of our office while providing excellent service to our patients.
Job Type: Full-time
Pay: $27.00 - $35.00 per hour
Expected hours: 32 – 40 per week
Benefits:
- Health insurance
Schedule:
- 8 hour shift
Ability to Commute:
- El Cajon, CA 92021 (Required)
Ability to Relocate:
- El Cajon, CA 92021: Relocate before starting work (Required)
Work Location: In person
Salary : $27 - $35
