What are the responsibilities and job description for the Pool Concierge - Embassy Suites Virginia Beach Oceanfront position at Professional Hospitality Resources, Inc. and Ocean Beach Club LLC?
Overview
The Pool Concierge is responsible for maintaining the resort's pool area ensuring a fully functional, clean & guest safe & friendly environment at all times. Removes used towels & replenishes with fresh. Keeps the pool area litter free & arranges all furniture as instructed when it is out of place. Pool concierge also hands out amenities, makes reservations for the chaise lounges, handles guests dinner reservations and assists with the general upkeep of the pool area.
Responsibilities
Level One
Qualifications
Type
Qualification
Experience
Must be at least 17 years old.
Education
High School Diploma or equivalent
Experience
Previous customer service skills preferred
Skill
Must speak fluent English.
Skill
Strong communication skills to interact with people
Skill
MUST BE HOSPITABLE
Skill
Must possess good listening and problem solving skills
Skill
Must be able to prioritize and multitask in a fast paced environment
Skill
Must be able to complete all position specific tests according to department standards
Skill
Must be able to remain calm and professional in a stressful situation.
