What are the responsibilities and job description for the Cleaning Technician - Heritage/34th Street Parking Garage position at Professional Hospitality Resources, Inc. and Ocean...?
Responsibilities:
Responsibilities of Gold Key|PHR hourly Associates:
- Know your job. Complete job skills training and possess a clear knowledge of the job, know property standards, listen attentively in Pre-shift and ask for clarification of assignments and expectations. Apply experience and training to accomplish tasks.
- Be on time. Follow attendance guidelines and reports to work on time, and in uniform and follow clock in and out procedures.
- Be on stage. Associates are friendly, approachable, and always willing to assist. Associates must follow property personal appearance standards, is well groomed, in uniform and practices good personal hygiene
- Serve. Conduct yourself professionally and collaboratively with Guests and fellow Associates an in accord with the company’s service culture, “The Keys to Making it Right.”
- Work smart. Understand the needs of the shift, use resources properly, complete all assignment methodically and promptly without losing attention to details.
- Use your tools. Use the approved tools and checklists to complete assigned tasks.
- Measure Up. Associate produces work that meets the standards of the department in terms of volume and quality. Associate meets goals and measures as defined by Department Leadership.
- Respect the space. Keep your work area clean and organized. Report any deficiencies promptly to your Supervisor.
- Be safe. Report unsafe work conditions or practices and safety or security violations in accordance with company policy.
- Support the Team: Cooperate with other associates and supervisors striving to create a positive work environment. Support team efforts through carrying out responsibilities in a constructive and professional manner.
- Other duties as assigned.
- Handing call offs-if manager isn’t available and last minute schedule changes
- Garage attendant schedule changes
- Capacity counts-understanding of garage capacity and obligations, monitoring of capacity, making decisions based on capacity and obligations
- Ordering cleaning supplies
- Completing garage incident reports and document guests personal statements
Creating garage access cards in managers absence
- Creating employee key cards
- Primary contact and responsibility for cleanliness of facility. Follow cleaning check list, weekly/monthly deep cleaning responsibilities
- Weekly/monthly cleanliness inspections
- Sign off and be held accountable for cleaning check list and general appearance
- Compile inventory of cleaning supplies needed to complete cleaning tasks, keep up to date
- Maintaining the general level of security, organization and control of the parking garage
- Assist guests with access to the facility
- Proper cash handling procedures
- Enforce access control rules and procedures
- Complete assigned side work per shift, including but not limited to sweeping, taking out trash, etc
- Train new associates on SOP's, procedures and overall garage operations
Type
Qualification
Skill
Previous cash handling experience preferred
Experience
Previous experience with dealing with customers/customer service
Experience
Previous cleaning experience
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