What are the responsibilities and job description for the MEDICAL RECORDS CLERK / Release of Information position at PROFESSIONAL OUTSOURCING INC?
This position is responsible for processing all release of information (ROI) specifically medical record requests in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Associate must at all times the patient’s right to privacy by ensuring that only authorized individuals have access to the patient’s medical information and that all releases of information are in compliance with the request, authorization, company policy and HIPAA regulations.
Duties & Responsibilities:
- Process medical ROI requests in a timely and efficient manner
- Process requests utilizing facility software applications
- Support the resolution of HIPAA-related release issues
- Organize records and documents to complete the ROI process
- Read and interpret medical records, forms, and authorizations
- Provide exemplary customer service in person, on the phone and via email, depending on location requirements
- Interact with customers and co-workers in a professional and friendly manner
- Perform other related duties, as assigned, to ensure effective operation of the department and the Company
Salary : $16 - $19