What are the responsibilities and job description for the IT Technical Support SaaS - Bilingual (English and Spanish) position at Professional Staffing Ventures?
Job Description
Job Description
We are seeking a talented IT Technical Support Specialist located in the Greater Sacramento area with proven experience providing administrative support and technical support working with Excel and CRM platforms. This position will travel between two offices in the Greater Sacramento area, supporting end users during the large-scale company-wide CRM integration playing a key role with user training and support!
The Technical Support Specialist will play a critical IT role, supporting all departments in day-to-day CRM user administrative support and maintaining overall business data integrity. Working closely with internal stakeholders in various departments, the Technical Support Specialist will be responsible for maintaining department dashboards and helping with reporting.
Responsibilities :
- CRM and User Administrative Support
CRM User Setup and password resets
Regular Audits and Reviews of Project Data, perform cleanup / updates as needed
Skills and Qualifications :
MUST RESIDE IN / NEAR GREATER SACRAMENTO! 100% in-office position
Please note that the specific requirements and responsibilities may vary depending on the organizational teams and the department's implementation of various stages of the CRM system.
The position offers tremendous opportunities for growth and long-term advancement.
Compensation : Salary / Compensation reflective to skill sets, DOE. Open to discussion within reasonable range.
The position offers medical, dental, vision, 401K match, life insurance, holiday, vacation, sick pay, and other perks.
Please provide brief responses to the best of your ability for the questions section. Thank you!
