What are the responsibilities and job description for the Driver Orientation Coordinator position at Proficient Auto Logistics?
About Proficient Auto Logistics
Proficient Auto Logistics (PAL) is a leading specialized freight company focused on providing auto transportation and logistics services. Formed via IPO in May 2024, PAL combined five industry-leading operating companies, and has since acquired a sixth. As a combined entity, we operate one of the largest auto transportation fleets in North America with over 1200 trucks, 50 terminal locations and 700 employees, a majority of whom are drivers.
We offer a broad range of auto transportation and logistics services, primarily focused on transporting finished vehicles from automotive production facilities, marine ports of entry, or regional rail yards to auto dealerships around the country. We have developed a differentiated business model due to our scale, breadth of geographic coverage, and embedded customer relationships with leading auto original equipment manufacturing companies (OEMs).
Job Summary
Responsible for fostering a culture of knowledge sharing, team building, and continuous development by engaging, equipping, and empowering drivers to make safe decisions and deliver quality service to achieve mutual long-term success.
Essential Duties and Responsibilities
- Coordinate with departmental leaders, driver mentors, and new drivers to schedule and deliver orientations
- Assist Driver Development team with updating and delivering curriculum, and driving continuous improvement efforts to support driver learning and experience objectives
- Manage and monitor Driver Development and Orientation calendar for Eastern, Central, and Western Regions
- Instruct new and existing drivers on Company policies, safe operating practices, FMCSA regulations, quality standards, technology platforms, and Customer requirements
- Ensure driver’s effectively demonstrate competency requirements, all curriculum is successfully completed and documented, and driver files are up-to-date and compliant
- Ensure all driver development and certification records are in compliance with Federal and State regulations
- Collaborate with Safety, Operations, HR, Claims, IT, and Maintenance to assess orientation and / or driver development requirements based upon policy, procedure, regulatory, or technology changes
- Ensure Driver Development and Mentorship team assesses driver performance and delivers timely behavior-based coaching to support driver development and mitigate potential safety risks
- Analyze and report competency outcomes and new hire statistics for all Company drivers
- Maintain, monitor, and report driver concerns and risks to support recruiting and retention initiatives
- Collaborate with Safety and Compliance and Quality and Claims departments to assess driver performance and develop personalized driver mentorship initiatives
- Work with new drivers to assess understanding of rules and procedures, and coach drivers on safe work practices to prevent accidents and cargo damage
- Develop and nurture relationships with drivers and serve as a resource to build and ease communications which support a healthy driver experience
- Demonstrate the effective use of safety and claims tools / technologies (i.e., Motive, Magnus / VLMS, Samsara, PrePass, Driver Pulse App, CLC cards, et cetera
- Collaborate with Operations, Safety, and Human Resources to provide new hire feedback on Company driver performance, experience, and retention
- Establish communication channels for check-ins for progress reports and feedback
- Promote mentorship program to encourage participation amongst other qualified Company drivers
- Other duties as assigned
Requirements
Skills and Abilities
EEO Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
