What are the responsibilities and job description for the Cell Phone Repair Technician position at ProFiix Southchase?
Overview
We are seeking a skilled and detail-oriented Mobile Phone Technician to join our dynamic team. In this role, you will be responsible for diagnosing, repairing, and maintaining mobile devices, ensuring that our customers receive top-notch service. The ideal candidate will possess a strong technical background and a passion for technology, particularly in mobile devices. You will work in a fast-paced environment where your expertise will help enhance customer satisfaction and loyalty.
Responsibilities
- Diagnose and troubleshoot issues with various mobile devices, including smartphones and tablets.
- Perform repairs on hardware components such as screens, batteries, and charging ports using hand tools.
- Provide technical support to customers regarding software issues on iOS and Android platforms.
- Analyze device performance and recommend solutions to improve functionality.
- Assist customers with retail sales by providing product knowledge and recommendations.
- Maintain a clean and organized work area to ensure efficient workflow.
- Stay updated on the latest mobile technology trends and repair techniques.
Experience
- Proficiency in troubleshooting software issues on both Mac OS and Windows operating systems.
- Previous experience in retail sales or customer service is preferred.
- Familiarity with mobile device hardware components and repair processes.
- Strong analytical skills to assess device problems effectively.
- Ability to work independently as well as part of a team in a fast-paced environment.
- Excellent communication skills to interact with customers and explain technical concepts clearly.
Join us as we strive to provide exceptional service in the mobile technology sector!
Job Types: Full-time, Part-time
Pay: $17.00 - $18.00 per hour
Expected hours: 45 per week
Schedule:
- 8 hour shift
Language:
- English and Spanish (Required)
Ability to Commute:
- Orlando, FL 32837 (Required)
Ability to Relocate:
- Orlando, FL 32837: Relocate before starting work (Preferred)
Work Location: In person
Salary : $17 - $18