IT Intern

Description

SCOPE

You are dedicated to learning & embrace new opportunities to enhance your skills & knowledge.  You are responsible for performing various IT-related tasks within our IT Department. You will work closely with our AVP Systems Support & VP of IT by supporting end users through troubleshooting & creating efficiencies to maximize technology.  You provide the support & care to create an AMAZING client experience!

**THIS OPPORTUNITY IS A MINIMUM OF 20 HOURS PER WEEK**

ACCOUNTABILITIES

Basic Computer and Network Support - 40%

• You help end users with computer support issues.
• You perform routine computer maintenance tasks such as updates & setting up workstations.
• You assist the IT Department with administrative duties, including adding/removing users from various systems, managing security & generating reports. 
• You assist with basic network troubleshooting.
• You assist with general IT support tickets as needed. 
• You assist with tracking & monitoring performance, learn how to analyze data & work with the IT Department to recommend any adjustments for improvement. 

Learning - 30%

• You adopt a learning mindset; listening, absorbing, practicing & applying new concepts & ideas with an open mind & positive attitude within the internship working environment.
• You will become familiar with organizational & industry-specific policies & procedures.
• You will shadow all departments within Profinium to help understand general banking & Profinium specific policies, procedures, etc. 
• You may attend networking events & participate in various training opportunities via conferences, webinars, observation opportunities, online trainings, etc

Development of Applications - 20% 

• You will help develop & maintain Office 365 Power Apps & assist in developing & maintaining our core banking system Workflow Apps.

Other - 10%

• You comply with organization policies, systems, processes & procedures with a strong commitment to the overall direction & focus of the organization.
• As a part of the overall team of bank employees, you may be requested to assist in the support of other bank activities.
• You promote the AMAZING positive & energetic environment at Profinium by embracing our Purpose, Pledge & Profinium Core Values (P3’s) to guide your behavior.  

Requirements

COMPETENCIES

Customer Orientation – Adaptability – Attention to Detail –Communication – Time Management - Technology-driven – Self Driven – Teamwork – Flexibility – Problem Solving

EDUCATION, EXPERIENCE & SKILLS

• You value client experience & are capable of committing to a team culture like no other!
• You take pride in providing a quality product & having fun along the way!
• You are currently a Junior or Senior enrolled in High School and on-track to graduate on time.  OR
• You have a High School Diploma or equivalent AND
• You are attending an accredited college/university, and pursuing a degree in an industry-related field
• You have the ability to maintain confidential information
• You have the skills needed in a typical office environment, including computer skills & utilization of office equipment
• You have basic computer networking knowledge.
• You have computer troubleshooting skills.
• Working knowledge of Office 365 Power App tools preferred
• Familiarity with XML, JSON a plus!

While performing the duties of this job, you are regularly required to move about inside the office to access file cabinets, office machinery, attend meetings, etc. You have the ability to operate a computer, carry, handle & feel objects; reach with hands & arms; communicate effectively & efficiently in person & over the phone. You must occasionally lift &/or move up to 25 pounds or more with assistance. You have the ability to travel to other locations as needed. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception & the ability to adjust focus.
 

The requirements listed above are representative of the knowledge, skills &/or abilities required for this position. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this job. This document is intended to describe the general content & performance requirements of this position. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements & does not imply a contract. Other duties may be assigned.

Profinium has the exclusive right to alter this job description at any time without notice. 

Salary : $14 - $17