Demo

Dispatcher

Profleet Carriers, Inc.
Laredo, TX Full Time
POSTED ON 4/3/2025
AVAILABLE BEFORE 6/3/2025

Responsibilities:

  • Managing truck drivers’ schedules and routes
  • Scheduling freight to be picked up and delivered
  • Providing shipping details to customers
  • Documenting all calls, deliveries, routes and times for pickups and deliveries
  • Completing paperwork related to shipments
  • Handling customer complaints and inquiries
  • Negotiating rates and delivery time lines
  • Handle incoming customer inquiries via phone, email, or chat in a professional and timely manner
  • Provide accurate information about products, services, and pricing to customers
  • Assist customers with placing orders, tracking shipments, and resolving any issues or concerns
  • Collaborate with internal teams to ensure timely delivery of products and services
  • Maintain customer records and update information as needed
  • Follow up with customers to ensure their needs are met and provide assistance as needed
  • Strong communication skills, both verbal and written
  • Excellent problem-solving abilities and attention to detail
  • Proficient in using computer systems and software applications such as Microsoft Office Suite
  • Knowledge of logistics and transportation planning is a plus
  • Ability to multitask and prioritize tasks effectively in a fast-paced environment
  • Strong organizational skills and ability to work independently or as part of a team

Job Type: Full-time

Schedule:

  • 8 hour shift

Ability to Commute:

  • Laredo, TX 78045 (Required)

Ability to Relocate:

  • Laredo, TX 78045: Relocate before starting work (Required)

Work Location: In person

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