Field Service Technician

Field Service Technician works mostly at customer locations either in the field or in district. Our Best Service Technicians main focus is on Frac Pumps.

Basic duties for a Field Service Technician:

Field Service Technician duties include inspecting and repairing Frac power ends, removing severely damaged power ends and replacing with rebuilt and new units.

Techs will assist in root causes for failures and also help with engineering projects and new technologies to help make sure things run smoothly and engineering best practices are followed.

Field Service Technician responsibilities include:

Inspecting and repairing power ends and fluid ends onsite and in district

Installing new and rebuilt Frac power ends on Frac trailers and skids

Preventative Maintenance repairs

Training of best practices with customers

This position reports directly to the BEST Field Service Supervisor

For this job, you need to have three minimum experience working in the field or a manufacturing environment for well stimulation equipment or equivalent experience. Must be familiar with the technical aspects of machines, equipment, and technology used in different field projects. You should be an excellent problem-solver and be able to manage crises when they arise. Professional in and communicating with customers. Previous experience as a Field Service Technician or similar role is preferred.

Responsibilities

Communicate with clients to determine needs and explain complex issues

Conduct research and studies on site

Manage field activities and implement engineering designs

Diagnose pump or machinery problems

Resolve malfunctions or other crises when they arise

Oversee repairs and technical improvements

Install new systems and technology

Inspect and test material and machinery for quality and safety

Ensure proper maintenance of onsite equipment

Lead and direct onsite crew (e.g. technicians)

Draft and submit reports and attention to details

Well-versed in technical aspects of field projects, including pumps, fluid ends and equipment

Understanding of safety guidelines

Outstanding communication skills

An analytical mind and strong problem-solving ability

Ability to work in adverse weather and overtime and weekends as required

Ability to travel domestic and international as demand is required