What are the responsibilities and job description for the Bi-Lingual Case Management Associate position at ProgenyHealth?
A company is looking for a Case Management Associate (Bi-Lingual, Remote).Key ResponsibilitiesCoordinate follow-up outreach to unenrolled families with Case ManagersTrack and document case status in the databaseResearch support services and facilitate case closuresRequired Qualifications1 - 3 years of experience in customer service in a healthcare environmentHigh school diploma or equivalent required; college degree preferredFluency in English and bi-lingual in Haitian Creole and / or Spanish requiredInsurance / payor experience preferredProficiency in Outlook, Excel, PowerPoint, and Word at an intermediate to advanced level
