What are the responsibilities and job description for the Database & Development Operations Manager position at Progeria Research Foundation?
Job Title: Database & Development Operations Manager – Full Time
Position Summary:
The Database & Development Operations Manager is responsible for managing the systems, data, and processes that support The Progeria Research Foundation’s (PRF) fundraising and development activities. This role ensures the integrity and effectiveness of development operations, enabling the team to execute donor engagement strategies, track progress, and achieve PRF’s financial goals. The ideal candidate is detail-oriented, data-savvy, and committed to optimizing PRF’s fundraising systems and processes. This is a full time, hybrid position and you must be able to work at Peabody, MA office several days a week.
Organization Overview:
The Progeria Research Foundation (PRF) is the only organization globally dedicated to discovering treatments and a cure for Hutchinson-Gilford Progeria Syndrome and related aging disorders, including heart disease. Progeria is a rare, fatal genetic condition characterized by accelerated aging in children. Since its founding in 1999, PRF has made significant progress in research, patient outreach, and education. Learn more at www.progeriaresearch.org.
Essential Responsibilities:
- Database Management and Reporting:
Help oversee the donor database (e.g., DonorPerfect), ensuring data accuracy, integrity, and security. Design and implement data entry and management procedures to streamline processes and improve data quality. Generate and analyze reports to track progress toward fundraising goals, including donor trends, retention, and acquisition metrics.
- Gift Processing and Acknowledgment:
Oversee the gift acknowledgment process, working closely with the development team to provide prompt, personalized donor recognition.
- Development Operations and Process Optimization:
Create and implement operational systems to support PRF’s development activities, focusing on efficiency and scalability. Identify and address bottlenecks or gaps in development workflows, ensuring the team can execute campaigns and projects smoothly. Collaborate with the finance team to support reconciliation and accurate financial reporting.
- Campaign and Event Support:
Support the development team with data management and logistics for campaigns, events, and appeals. Track event participation and follow-up to ensure all touchpoints with attendees and donors are captured accurately.
- Donor Stewardship and Retention:
Identify high-potential donors and prospects for major gifts or recurring contributions. Work with the development team to support stewardship activities, ensuring ongoing donor engagement and satisfaction.
- Prospect Research and Wealth Screening:
Conduct wealth screening and analyze wealth indicators to identify potential major donors. Prepare comprehensive profiles on prospective donors to inform engagement strategies.
- Donor Visit Preparation:
Collaborate with the development team to prepare materials and briefings for donor meetings and visits, ensuring all relevant information is available to facilitate successful engagements.
- Cross-Department Collaboration:
Support collaboration between development, finance, and program teams to optimize the use of development data for organizational planning.
- Technology and Innovation:
Assess and implement new tools, platforms, or integrations to improve development operations. Stay informed of best practices and advancements in development operations technology, applying innovative solutions where appropriate.
Required Qualifications:
- Bachelor’s degree in a related field, such as Nonprofit Management, Business, or Data Science.
- 3-5 years of experience in development operations, data management, or a similar role in a nonprofit setting.
- Proficiency with donor management systems (e.g., DonorPerfect) and Microsoft Office Suite, especially Excel.
- Experience with wealth screening tools and prospect research methodologies.
- Strong analytical skills, with experience in data reporting and interpretation.
- Detail-oriented with excellent organizational and project management abilities.
- Ability to work independently and as part of a collaborative team.
- Familiarity with fundraising and donor stewardship best practices.
Work Environment:
This position operates in a professional office environment and may require occasional work outside of regular business hours to support PRF events. Some travel may be required to support key development activities.