What are the responsibilities and job description for the Administrative Clerk position at PROGRAM MANAGEMENT CONSULTING SERVI?
JOB Summary:
The Administrative Clerk position provides specialized clerical and administrative support to a department, including telephone reception, payment receipt, enrollment, completion and dismissal document processing. Applies knowledge of department policies and procedures maintains informational and document databases for department wide use.
Essential Duties and Responsibilities:
Provides administrative support to department management, staff and/or project teams.
Reviews finished materials for completion, accuracy, format, and composition.
Coordinates and/or attends meetings and records/transcribes minutes.
Completes expense reports and travel requests and tracks results.
Updates and catalogues contracts and reference materials.
Maintains and distributes an adequate inventory of supplies and forms.
Monitors and arranges for maintenance of office equipment.
Initiates, answers and directs telephone calls, takes messages and schedules meetings and appointments.
Ensures the smooth flow of documents – both electronic and paper - between department, customers, and subcontractors.
Maintains electronic information and document databases.
Education/Experience/Minimum Requirements:
· Education:
High School diploma or equivalent; formal training in computer applications Microsoft Applications i.e. spreadsheets or word processing is preferred.
· Certification/License:
NA
· Experience:
Preferred not Required - One year office reception, customer services, and telephone experience, preferably in a similar industry or environment.
· Knowledge, Skills & Abilities:
Fundamental skills in operating Microsoft Office Suite, particularly Word, Excel, Outlook and Access
Accurate keyboarding and 10-key skills, using standardized tools and formats.
Familiarity with office and secretarial processes
Accuracy in organizing and maintaining standardized records and files.
Department-level knowledge of business processes and terminology.
Reading skills to comprehend office or program manuals and reports.
Writing skills to compose correspondence, instructions, and basic reports.
Good Customer Service Skills
Good Communication Skill
Techniques in recording and transcribing meeting minutes.
Competent organizational skills and attention to detail.
Outstanding telephone skills and office etiquette.
Ability to maintain professional conduct and demeanor in a fast-paced environment
Ability and initiative to work independently, within defined parameters.
OR
Any combination of academic education, professional training or work experience, which demonstrates the ability to perform the duties of the position.
Salary : $20