What are the responsibilities and job description for the Administrative/Peer Support/Transportation Sp position at PROGRESS HOUSE INC?
The Residential Peer Support/Administrative/Transportation Specialist is responsible for providing basic support to the Program Manager and counselors, as well as recovery-oriented, culturally appropriate services that promote engagement, socialization, self-sufficiency, self-advocacy, natural supports and are trauma aware.
Responsibilities and Duties: (Specific Duties Include, but are not limited to:)
- Providing personalized peer support and case management to clients
- Attending collaborative meetings with medical, counseling and corporate staff members to share information, discuss best practices and case conference
- Collaborating and coordinating with other providers, community organizations, family members and other natural supports to achieve shared goals
- Developing and accessing recovery goals; helping to remove barriers to access
- Providing reassurance to clients in distress or crises
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General clerical tasks, including but not limited to:
- Copying
- Filing
- Uploading documentation (e.g., DMC Verifications, After Visit Summaries, etc.)
- Scheduling and tracking physical examinations as well as TB tests for clients
- Monitoring Medi-Cal and/or SSI eligibility
- Managing medications (e.g., documentation, pick-up from local pharmacies, etc.)
- Triaging phone calls (VOIP, Cellular)
- Transporting clients to/from appointments
Required Qualifications:
- Certified Medi-Cal Peer Support Specialist by California Mental Health Services Authority, or in the process of certification therewith
- Understanding of recovery and resilience and peer support practices within the substance abuse disorder treatment context
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Utilization of computer to complete program forms, prepare reports, log data and track referrals and linkages, specifically:
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Microsoft 365
- Office Applications: Outlook, Excel, Word
- PDF (Adobe, etc.)
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Microsoft 365
- Maintaining confidentiality of clients, records and information
- Providing personalized peer support
- Acting as a role model for clients, family members and parents/caregivers, and recognize the value of every individual’s recovery experience
Special Qualifications:
- Pre-Employment Investigative Background Check and Drug Test is required.
- Progress House, Inc. is a Drug-Free Workplace.
- Post-Hire TB Test is required; a post-hire, pre-employment physical including fitness for duty examination may also be required.
