Locomotive Service Engineer

Job Purpose

Responsible for effectively overseeing the troubleshooting and repair of all mechanical and electrical systems of a locomotive. Work directly with customers and their employees. Work involves considerable amount of creativity, perception, and initiative with wide latitude for independent action.

Req ID

10357BR

Work Location Options

Could also be Topeka, KS or Calgary, Alberta

City

Roanoke

Company Description

Progress Rail, a Caterpillar company, is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic and international railroad customers. Our customers enjoy one-stop shopping and comprehensive cradle-to-grave railway solutions - whether it rolls on the rail or is the rail itself. From locomotives, transit, freight cars and engines, to tracks, signals and advanced technology, we ensure customers can count on us to meet all their rail needs. Forging the bridge between ideas and success, our talented and innovative team members work together to address the challenges of the rail industry today, ensuring success for the future. As part of a vibrant, global network of business operations, each and every member of our team is important to our success. With headquarters in Albertville, Ala., more than 7,000 dedicated employees serve customers through a network of close to 150 locations around the world. For more information, visit www.progressrail.com and follow @Progress_Rail on Twitter and YouTube.

Key Job Elements

• Represent Progress Rail Locomotive Inc. regarding product service difficulties, causes and corrections;
• Provide technical advice to customers regarding proper facilities, tooling, maintenance practices, and operation of product to maximize reliability and performance;
• Assist customers with investigating and correcting product difficulties;
• Monitor equipment performance providing sales/service management with regular reports and recommendations for technical problem solutions;
• Maintain safe practices and good housekeeping;
• Train and develop new employees (hourly and salaried);
• Maintain records on work and modifications performed, and analyze data and report results;
• Ensure all governmental agency inspection requirements and/or procedures are accounted for and documented;
• Frequent contact with customers;
• Effective contact with others;
• Promote good group relations;
• Research/coordinate special tool and material requirements;
• Assist in the investigation and documentation of product warranty issues;
• Effectively update daily shop reports as required;
• Assist in the identification, investigation, and resolution of product reliability and performance issues;
• Prepare task procedure documentation/instructions to effectively communicate requirements to the shop workforce;
• Identify and report warranty and charge back items;
• Perform all responsibilities in accordance with, "Our Values in Action, Caterpillar's Code of Conduct."
  
  
  

Education / Training

Required:

• Associates degree or equivalent experience.
  
  
  

Preferred:

• BSME or BSEE Degree.
  
  
  

Qualifications And Experience

Required:

• Medium level of oral and written communications skills;
• Medium level of interpersonal skills to work effectively with customers and workforce;
• Medium level of analytical ability where problems are complex;
• Medium level of mechanical and electrical aptitude;
• Knowledge of fundamental inspection and reliability procedures and processes;
• Ability to read Engineering drawings;
• Knowledge of shop practices and basic machinery;
• Willingness to relocate;
• Ability to work as a part of a multi shift seven (7) day a week operation.
  
  
  

Essential and Physical Activities Functions:

• Strength – Must be able to lift, carry, push or pull up to 50 lbs.;
• Motion – Walking frequent. Sustained bending, crouching, stopping, kneeing, squatting and overhead reaching and climbing ladders;
• Vision/Hearing Requirements – Must be able to follow written and verbal instructions and hear audible alarms. Ability to identify colors;
• Work Environment – Works on varied surfaces, concrete floors, gravel, locomotive floors. Works at varied heights from floor level to tops of locomotives. Work in confined spaces. Non-temperature control environment, all weather conditions with high noise and high dust levels;
• Emotional Demands – Due to the working environment, noise, dust, personal protective equipment, employee must be comfortable working alone;
• Safety – Safety Sensitive positions because it works in and around active tracks, rail cars, locomotives, and other moving equipment. Employee must abide by all safety protocols, health/medical screenings and utilize all required PPE. Included but not limited to metatarsal boots, safety glasses, gloves, respirators, hearing protection, etc.
  
  
  

This position is eligible for relocation benefits.

EEO

Equal Opportunity Employer – Race/Color/Sex/Religion/National Origin/Sexual Orientation/Gender Identity/Vets/Disabilities

Job Category

Marketing, Sales and Service

PRS Facility Location

Cstm NS – VA Roanoke - 468