Locomotive Service Readiness Engineer

Job Purpose

Responsible for coordinating the Service Readiness action plan for various new and rebuilt product deliveries. Works directly with the Product Support SME team, Service Teams, and Design Engineering to implement the Service Readiness process.

Req ID

10206BR

City

La Grange

State:

Illinois

Company Description

Progress Rail, a Caterpillar company, is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic and international railroad customers. Our customers enjoy one-stop shopping and comprehensive cradle-to-grave railway solutions - whether it rolls on the rail or is the rail itself. From locomotives, transit, freight cars and engines, to tracks, signals and advanced technology, we ensure customers can count on us to meet all their rail needs. Forging the bridge between ideas and success, our talented and innovative team members work together to address the challenges of the rail industry today, ensuring success for the future. As part of a vibrant, global network of business operations, each and every member of our team is important to our success. With headquarters in Albertville, Ala., more than 7,000 dedicated employees serve customers through a network of close to 150 locations around the world. For more information, visit www.progressrail.com and follow @Progress_Rail on Twitter and YouTube.

Key Job Elements

• Develop, coordinate, and implement the Service Readiness Process to facilitate smooth and successful locomotive and product deliveries of new and existing technology to the field;
• Work with service and design engineering to develop safe and effective service tooling;
• Travel as needed to production facilities to coordinate the service readiness process during product build;
• Travel as needed to product commissioning/delivery points to coordinate commissioning activities;
• Coordinate service team training and resource planning for new deliveries;
• Attends product design reviews to provide “voice of service” representation during the design phase of new products;
• Works with design engineering and service to implement field modifications;
• Coordinates field modification programs when necessary;
• Performs additional job-related duties as assigned.
  
  
  

Education / Training

• Bachelor degree with a major in Engineering, Engineering Technology, or equivalent training/experience;
• Some vocational/technical/business school preferred; may be offset by experience.
  
  
  

Qualifications And Experience

• 3 years of experience with electrical systems preferred; experience with general mechanics is a plus;
• Ability to read electrical schematics/blueprints and work through troubleshooting actions;
• General knowledge of Diesel engine operation;
• Communication skills, both written and oral; ability to listen and communicate with customers, suppliers, service technicians, and internal employees;
• Flexible with ability to switch responsibilities daily, as needed in highly diversified duties;
• Basic computer skills to track parts and progress of locomotive repairs in LTS system;
• Proficient with MS Word, Excel, PowerPoint;
• Understanding of company policies and documentation.
• Ability to work as a part of a multi shift seven (7) day a week operation.
  
  
  

Essential and Physical Activities Functions:

• Strength – Position typically involves office managerial work as well as oversight of field industrial activities. Occasional sitting. Constant standing, and walking. Frequent medium-to-heavy level lifting (more than 30 pounds);
• Motion – Position regularly requires standard motions associated with an industrial environment focused on locomotive repair, including stooping, kneeling, crouching, climbing, reaching, handling, grasping, feeling, pushing, pulling, carrying, and lifting;
• Vision/Hearing Requirements – Constant verbal communications, including both talking and hearing;
• Work Environment – Position is Safety Sensitive and will require the use of Personal Protective Equipment. Position typically involves a normal office environment, but also may occasionally involve work in a non-temperature-controlled environment and exposure to atmospheric conditions. Position includes exposure to noise (85 decibels), exposure to extreme temperatures, exposure to hazardous materials, heavy equipment, and other hazardous working conditions;
• Emotional Demands – Very high level of responsibility and physical workload. Requires interpersonal skills while working with a group to meet customer service demands;
• Safety – Position is Safety Sensitive and will require the use of Personal Protective Equipment.
  
  
  

The preceding description is not designed to be a complete list of all duties and responsibilities required of a Service Engineer.

Summary Pay Range:

$75,190.00 to $139.668.00

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail Services.

Benefits

Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance, and experience. Please note that salary is only one component of total compensation at Progress Rail.*

• Competitive Salary
• 401(k) plan with up to 6% company match (no waiting period with immediate vesting)
• Medical/Dental/Vision/Life/Disability Insurance
• Group Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with employee and employer contributions
• Flexible Spending Accounts
• Paid Vacation
• Paid Holidays
• Paid Time-Off (PTO)
• Employee Assistance Plan
• Education Assistance Program
• Employee Recognition Programs
• Incentive Bonus Plan
• Site Specific Relocation Programs
• Subject to position, eligibility, and plan guidelines.
  
  
  

EEO Equal Opportunity Employer – Race/Color/Sex/Religion/National Origin/Sexual Orientation/Gender Identity/Vets/Disabilities

Job Category

Marketing, Sales and Service

PRS Facility Location

EMD HQ LaGrange, IL

Summary Pay Range

$86,520 - $160,783