Director of Business Performance

Job Purpose

Req ID

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Company Description

Key Job Elements

• Works with quality, manufacturing, and engineering to drive continuous improvement throughout the division;
• Provides feedback, input, and approval on new and existing improvement initiatives;
• Monitors daily efficiencies to ensure work allocations are correct and that utilization is maximized;
• Set and execute policies and processes;
• Provides oversight and support for operations in achieving daily/monthly goals;
• Ability to create value stream and process maps to identify wait times and waste;
• Able to execute continuous process improvement changes to drive efficiencies and better overall business performance;
• Visionary – Before bringing change at an organizational level, a person must know why change is needed and what are the strategic figures needed to achieve substantial competitive advantage and to begin working today toward a successful future;
• Disciplined – A disciplined person is a must whether it is verifying if standards are being followed or going to the Gemba (the workplace where the work gets done) daily to understand the health of the organization. Often being in the middle of the action, not to micro-manage, but to know the pulse of the workplace, the pulse of the problems and the pulse of the people;
• Lead by Example – A person that is a “do as I do” individual. More than any Lean Leader trait, “walking the talk” is the one characteristic that gains group support and respect from the organization. Conversely, it is the one trait that, if not practiced well and consistently, will quickly undermine a Lean implementation;
• Coaching/Teaching – A person that enjoys teaching people and promotes teaching at all levels. Understands that the essential competitive advantage an organization has over another organization is its people;
• Learning – A person who reads and researches new trends and is committed to a lifelong learning plan;
• Humble – A person that understands they are not smarter than anyone else and has much to learn. Learns from participating in Gemba Walks, Rapid Improvement Events, and Problem-Solving sessions;
• Experimental – A person that believes to improve is to experiment with new ideas and understands that one learns from failed experiments. Is not scared of failure;
• Persistent – A person that thinks failure means understanding the root cause and trying again and again. Understands that Lean is a journey and what the long-term value of Lean represents in the organization;
• Problem Solving Thinking – A person who never stops thinking about problems and views problems as value-added organizational challenges. Concerned about cause-effect relationships that will be the foundation to continuous improvement;
• Patience – When it comes to human beings, a person must be patient to implement, wait and analyze, correct and implement again. One step at a time following a Plan-Do-Check-Act (PDCA), makes it an experimental process.

Education / Training

• Bachelor’s degree with major course work in business, finance or organizational development;
• Equivalent work experience in a similar position may be substituted for educational requirements.

Qualifications and Experience

• 5 years of increasing responsible experience in business management, operations, or operation support. Preferably in a global multi-location company;
• Locomotive or other Railroad industry experience a plus;
• Ability to successfully integrate complex business processes in a low-volume manufacturing environment;
• Proven executive-level leadership capabilities required;
• Extremely organized with excellent written and oral communications skills;
• High analytical ability to problem solves at multiple levels;
• Lean Six Sigma Black Belt;
• Ability to travel up to 20% of time;
• Ability to respond to incidents 24 hours a day, 7 days a week;
• Advanced knowledge of Work, Excel and PowerPoint;

• Strength – Position typically involves work in a manufacturing environment. Occasional sitting, frequent standing, constant walking. Constant medium-level work;
• Motion – Position regularly requires standard motions associated with leading and demonstrating in a manufacturing environment. Occasional lifting, carrying, pushing, pulling, climbing, balancing, stooping, kneeling, crouching, reaching, and handling;
• Vision/Hearing Requirements – Constant verbal communications, including both talking and hearing;
• Work Environment – Position is Safety Sensitive and will require the use of Personal Protective Equipment. Position may involve work in a non-temperature-controlled facility. Position is in an industrial environment, including frequent potential for noise (85 decibels), temperature changes, exposure to hazardous materials, heavy equipment, and other hazardous working conditions;
• Emotional Demands – High level of responsibility. Responsible for mission critical operations. Requires significant interpersonal skills while maintaining very high standards;
• Safety – Position is safety sensitive and will require the use of Personal Protective Equipment.

Benefits

EEO

Job Category

PRS Facility Location

Summary Pay Range