What are the responsibilities and job description for the Support Analyst – IT position at Progress Rail?
Job Purpose
Are you the right applicant for this opportunity Find out by reading through the role overview below.
IT Support Analyst role is to provide support in order to drive operational efficiency.
Req ID
10225BR
City
Albertville
State : Alabama
Company Description
Railroads transport goods and people millions of miles every day. At Progress Rail, we believe in going the distance with them. We are looking for talented and innovative team players to address the challenges of the rail industry today, ensuring success for the future. Build a long-term career with opportunities for growth and advancement as part of a vibrant network of close to 200 global locations. Our innovative team members work together to forge the bridge between ideas and success!
As a Caterpillar company, Progress Rail is an integrated rolling stock and infrastructure provider, delivering a full range of products and services to domestic and international railroad customers. Our customers enjoy one-stop shopping and comprehensive railway solutions – whether it rolls on the rail or is the rail itself. From locomotives, transit, freight cars and engines, to tracks, signals and advanced technology, we ensure customers can count on us to meet their needs.
Learn how we keep our customers rolling by following us on Facebook, Twitter, Instagram, YouTube and LinkedIn, and by visiting progressrail.com.
Key Job Elements
- Support multiple areas of the business in process mapping and documentation;
- Support multiple applications in developing efficiency measuring tools;
- Participating in application implementation / change projects;
- Participating in standardization efforts of both process and technology across multiple countries and businesses;
- Continuous improvement initiatives initiated by business analytics data.
Education / Training
Qualifications and Experience
Benefits
Competitive Salary
401(k) plan with up to 6% company match (no waiting period with immediate vesting)
Medical / Dental / Vision / Life / Disability Insurance
Supplemental Accident, Critical Care, and Hospital Insurance available along with an HDHP and HSA with seed money
Flexible Spending Accounts
Paid Vacation
Paid Holidays
Paid Time-Off (PTO)
Employee Assistance Plan
Education Assistance Program
Employee Recognition Programs
Site specific Production and Incentive Plans
Site specific Step and Skill Level Wage Adjustment Plans
Site Specific Relocation and Sign-on Bonus Programs
Equal Opportunity Employer – Race / Color / Sex / Religion / National Origin / Sexual Orientation / Gender Identity / Vets / Disabilities
Job Category
Information Technology
PRS Facility Location
Albertville, AL (PRSC Corp HQ) - 001
