What are the responsibilities and job description for the Demand Commissions Coordinator position at Progress Residential?
Looking for an opportunity with a dynamic, fun, and goal-oriented company? We’re growing quickly and we’re looking for some not-so-typical talent to join our team.
Progress Residential® is the largest providers of high-quality, single-family rental homes in the United States. With more than 90,000 homes across some of the fastest-growing markets, our residents appreciate the flexibility, freedom, and convenience of living in a single-family home without the obligations of home ownership.
Progress is committed to making the home rental process easy and enjoyable for the residents we serve by empowering our team members and investing in innovative systems and technology. Our portfolio has continued to grow substantially the past few years and we see increasing demand for professionally managed single-family rental homes and anticipate continued growth.
Employment with Progress Residential is conditional on a satisfactory background and drug screen.
Text ProgressJobs to 25000 and you can chat with our Recruiting Assistant Kate who can help you find jobs, apply for jobs and answer your questions.
JOB SUMMARY
The Demand Commissions Coordinator will oversee commission process for eligible listed homes within assigned markets. This role will be responsible for answering realtor questions, reviewing commission submissions and sending approved packets for processing.
This position requires weekend availability. The schedule will be Friday through Monday, consisting of four, 10-hour shifts and on-going can function 100% remote. The schedule is subject to change based on business needs.
Training will be scheduled Monday through Friday and will require in-office training days in Scottsdale, AZ until both the candidate and manager are fully comfortable with the transition to the designated schedule.
ESSENTIAL FUNCTIONS
Full understanding of the MLS commission process and amounts
Oversee the MLS case queue and ensure communication or resolution
Ability to communicate effectively with internal stakeholders and external MLS agents
Capable of managing high volumes of high-priority cases efficiently
Maintain communication with Vendor Setup and AP to guarantee timely dispatch of payments
Communicate with local market for home description discrepancies, Rently box availability, and home status updates
Assist agents with home availability and accessing homes
Daily inbox and chat review for MLS communications and teamwork
Attend MLS(s) webinars and review written material as needed to ensure thorough understanding of posting procedures and the rules and regulations for all MLS(s) utilized by Progress Residential
QUALIFICATIONS
High School diploma or GED required (preference to BS/BA degree in business or related service experience)
3-5 years’ experience in payment processing preferred
Salesforce and Yardi experience is a plus
MLS experience is a plus
Highly detail oriented
Strong organizational skills to work in a deadline-driven, detail-oriented environment.
Strong data entry skills
Able to work flexibly and productively in a fast changing, growth company
Excellent oral and written communication skills
Works independently with little supervision
What you can expect from us:
Progress Residential® offers all the financial and non-financial incentives you would expect from an innovative real estate investment and management firm:
In addition to outstanding training, we host quarterly summits and town hall meetings to encourage growth, knowledge sharing and a good time. After all, it’s about progress, not perfection.
We offer competitive compensation, including a performance-based bonus.
Our generous benefits package includes comprehensive healthcare coverage for you and your family, parental leave, paid time off, 401k match, 10 paid holidays and much more.
Closing Statement:
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon Company need.
Progress Residential® is a proud Equal Opportunity employer, m/f/d/v.
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