What are the responsibilities and job description for the Lead Product Manager - Product Led Growth position at Progress Software Corporation?
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We're proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Lead Product Manager -Growth and help us do what we do best: propelling business forward. This will be a hybrid role so splitting your time between your home office and time in our Raleigh NC office. You must be able to work in the Raleigh office to be considered.
In this role, you will:
Lead as a dynamic and experienced Product manager focused on our Product - Led Growth (PLG) strategy. In this high-impact role, you will own the vision and roadmap for improving user onboarding, driving feature discovery and adoption, and enabling upsell opportunities through self-service product flows. This role requires a strategic thinker with a proven track record of leveraging data-driven experimentation to drive product and revenue growth.
Key Responsibilities:
- Develop and Execute Product Led Growth Strategy: Lead the PLG charter by designing and implementing the vision and roadmap that enable users to easily discover value and motivate them to grow usage and investment in the product.
- Data-Driven Decision Making: Leverage user data and analytics to identify areas for improvement and measure the impact of product changes on key growth metrics like activation rate, retention, and revenue growth. Utilize experimentation methods and analytics to gather actionable insights and continuously refine the user journey.
- Cross-Functional Collaboration: Partner with feature-owning teams within ShareFile Product, as well as Product Marketing, Sales, and Systems teams, to align strategy and execution to drive business outcomes.
- Drive Revenue Growth: Identify and implement opportunities to improve self-service upsell and conversion experiences to maximize customer lifetime value.
- Customer-Centric Approach: Deeply understand customer needs and behaviors to inform product improvements and drive user satisfaction.
- Self-Service Experience: Manage and enhance in-product upgrade, account management, and billing experiences. Represent user needs in self-service purchasing and collaborate with financial systems teams to implement changes to these in-product experiences.
Your background:
- Bachelor's Degree (Business, engineering, or computer science preferred)
- 5 years proven experience in Product Management, with a focus on Product-Led Growth strategies in software.
- Solid understanding of experimentation methods, such as A/B testing, and the ability to translate data into actionable insights.
- Exceptional analytical skills with a deep understanding of SaaS metrics and user behavior analytics.
- Demonstrated success in driving user engagement and adoption through self-service product experiences.
- Excellent collaboration skills, with experience working across Product, Marketing, Sales, and Engineering teams.
- Solid project management skills with the ability to prioritize and manage multiple initiatives simultaneously.
- Exceptional communication and storytelling skills to articulate vision, strategy, and results effectively.
Additionally, it would be beneficial if you have:
- Experience with product led billing flows and collaborating with finance systems
- Experience with pricing and packaging and competitive benchmarking
- Experience with Pendo for driving and analyzing customer lifecycle
- Background in B2B cloud software with a focus on collaboration is a plus
If this sounds like you and fits your experience and career goals, we'd be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
- Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
- Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
Apply Now!
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Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
Progress is proud to be an Equal Opportunity Employer!
