What are the responsibilities and job description for the General Manager position at Progress Solutions?
Hello,
One of our Clients is looking for "General Manager" based in Livermore, CA Title: General Manager Location: Livermore, CA Shift: Monday–Friday, (7:45am–5 p.m.) with a 30-minute lunch Description: Our Client is looking to add a General Manager to the team responsible for developing sales, service, installation, and dispatch! As part of your job, you will: Develop and relaunch the plumbing division Oversee sales including all KPI's, training, and team performance Ensure customer satisfaction metrics are met Conduct operations & P&L meetings with key managers to increase productivity Oversee Revenue & Gross Profit Formalize a coaching & training program that's consistent, effective, & measurable Set individual goals & KPI's for all staff positions with financial responsibilities Build rapport & career opportunities with the team Train & advise the team on how to win new referrals and gain repeat business Create an annual budget, control expenses, and meet or exceed plans Shape company culture by living out core values & mission What you’ll do every day (and how quickly you need to be good at it): In the first 30–60 days and ongoing: Meet and begin building relationships with the entire clients team Begin learning Service Titan software to measure key metrics, including revenue and conversion rates Begin meeting with the leadership team to gain an understanding of goals and strategy Draft and propose Plumbing Initiative launch plan Draft and propose Sales Strategy By 60 days, show a thorough understanding of Sales & Operations and launch Plumbing Initiative Within the 3rd month and ongoing: Is overseeing the entire team's sales & operations performance Is responsible for driving key behaviours & numbers Has a plan in place to increase closure rate by 20% Education, Skills & Experience: Bachelor’s degree in business or related field OR 2 years similar experience required 2 years’ experience in General Management in plumbing home services required Demonstrated experience with Service Titan software or similar project management software a plus Intermediate proficiency is Microsoft Word, Excel and Google suite a plus High school diploma or GED required Experience working in a fast-paced environment and being able to adapt quickly to changes on a daily basis a plus What are the benefits: Full Health Coverage, Dental & Vision Insurance for employees & their dependents, 401K with company match, PTO and 7 Paid Holidays, and an Employee Care Program with 24/7 access to Marketplace Chaplains, Counseling, and Chiropractic benefits.
Job Type: Full-time
Pay: $80,000.00 - $180,000.00 per year
Shift:
- Day shift
Experience:
- Plumbing: 5 years (Required)
- Home service industry / residential: 5 years (Required)
- Residential buildings: 5 years (Required)
- Plumbing work within homes and buildings: 5 years (Required)
Ability to Commute:
- Livermore, CA 94551 (Required)
Ability to Relocate:
- Livermore, CA 94551: Relocate with an employer provided relocation package (Required)
Work Location: In person
Salary : $80,000 - $180,000
