What are the responsibilities and job description for the BDC Representative position at Progressive Auto Group?
We are looking for an enthusiastic BDC representative to join our growing dealership's sales team. You will be responsible for coordinating all incoming requests made via telephone or online, searching for potential sales leads, booking appointments for the showroom, and acting as a first point of contact for our customers.
This is a in-person position here at the dealership only. We offer training for qualified candidates. Experience is a plus, but not necessary.
Responsibilities Include
- Answering incoming phone calls and online inquiries
- Documenting customers details and comments in our system
- Scheduling appointments for our sales staff and following up with any "no show" appointments
- Providing up to date product knowledge
- Maintaining contact with our customers via outbound texts, phone calls and emails
- Making customers aware of promotions
BDC Requirements
We Offer