Food and Beverage Manager, Progressive Field

Delaware North Sportservice is searching for a Food and Beverage Manager to join our team at Progressive Field in Cleveland, Ohio. As a Food and Beverage Manager, you will facilitate special projects directed by the General Manager. You will commit to creating great customer experiences and possess the integrity of a true leader, caring about their team and their shared vision. If you are a seasoned hospitality professional looking for their next adventure in a company that can offer career growth and diverse opportunities, apply today to join our team.

Minimum – Anticipated Maximum Base Salary: $66,300 - $89,500 / year

In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer: 

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match 
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

• Contribute to the growth and profitability of the business, with management oversight for day-to-day operations, managing all food and beverage operations at the location, ensuring quality standards are maintained in terms of product, service, safety, and sanitation
• Implement and maintain a service and management philosophy that guides team members
• Responsible for scheduling, training, and development of team members
• Maintain policy standards, culture of accountability and responsibility
• Research and develop new policies and procedures, controlling policies that elevate service standards
• Respond to client requests and ensure alignment to company standards
• Menu planning and design in coordination with Executive Chef, Restaurant Manager, and other team members, and managing the process for ordering and maintaining all inventories, cost control efforts for labor and waste management

• Minimum of seven years of progressive food and beverage management experience in a large-scale, high-volume venue
• Premium hospitality experience including luxury suites, high-end clubs, VIP catering, desirable
• Strong food knowledge with a variety of menus and previous experience supervising
• Experience effectively leading a team and commitment to guest service
• Excellent written and verbal communication skills
• Adaptable, able to manage their own time as well as the time of others

Delaware North operates concessions and premium dining at Progressive Field since dating back to 1994. The 35,041-seat venue is home to Major League Baseball's Cleveland Guardians.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.