What are the responsibilities and job description for the CLAIMS ADJUSTER TRAINEE position at Progressive Insurance?
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As a claims adjuster trainee , you'll learn how to help customers get back on the road after an accident. This is not a field position which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a fullcase load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business nee d . In this hybrid work environment, you'll be supported by your leaders and tenured c olleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.
Duties & responsibilities (upon completion of training)
- Determine coverage
- Determine liability (who's at fault for the damages)
- Interview customers, claimants, and witnesses
- Partner with appraisers / estimators to manage vehicle repairs
- Negotiate with customers and other insurance carriers and resolve claims
Must-have qualifications
Schedule : Monday-Friday 8 : 30am-5 : 30pm for the first 3 weeks of training and then Monday-Friday 9 : 00am-6 : 00pm
Location : 4700 Maccorkle Ave SE, Ste 201, Charleston, WV 25304
Compensation
Benefits
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Equal Opportunity Employer
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Salary : $51,000 - $54,500
