Demo

Claims Adjuster Trainee

Progressive Insurance
Torrance, CA Full Time
POSTED ON 5/21/2024 CLOSED ON 7/12/2024

What are the responsibilities and job description for the Claims Adjuster Trainee position at Progressive Insurance?

As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a heavy case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.

This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, you’ll be expected to report to an office a minimum of four days per month for important meetings, training, and collaboration. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Location: Torrance, CA

Duties & Responsibilities (upon Completion Of Training)

  • Determine coverage
  • Determine liability (who’s at fault for the damages)
  • Interview customers, claimants, and witnesses
  • Partner with appraisers/estimators to manage vehicle repairs
  • Negotiate with customers and other insurance carriers and resolve claims

Must-have Qualifications

  • Three years of relevant work experience
  • {OR} Associate's degree and two years relevant work experience
  • {OR} Bachelor's degree

Schedule: Monday-Friday, 8:30am - 5:30pm first 3 weeks. Monday - Friday 9:00am - 6:00pm after, depending on business need.

Compensation

    • $26.92 to $31.49/hr. (Dependent on location)
    • Gainshare bonus up to 16% of your eligible earnings based on company performance
    • An additional 10% when you work evening or weekend hours
Benefits

  • 401(k) with dollar-for-dollar company match up to 6%
  • Medical, dental & vision, including free preventative care
  • Wellness & mental health programs
  • Health care flexible spending accounts, health savings accounts, & life insurance
  • Paid time off, including volunteer time off
  • Paid & unpaid sick leave where applicable, as well as short & long-term disability
  • Parental & family leave; military leave & pay
  • Diverse, inclusive & welcoming culture with Employee Resource Groups
  • Career development & tuition assistance

Equal Opportunity Employer

Job

Claims

Primary Location

United States-California-Torrance

Schedule

Full-time

Employee Status

Regular

Work From Home

No

Salary : $27 - $31

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