What are the responsibilities and job description for the Director of IT Infrastructure position at Progressive Placement Services Ltd.?
Job Details
Job Description
Job Description
Overview:
Reporting to the Sr. Director of Infrastructure, the Director of IT Infrastructure oversees technology infrastructure, systems, and end-user services. This role ensures scalability, security, and alignment with business goals. You will lead teams, manage budgets, and implement a multi-year IT strategy in support of a 5-year Technology Roadmap.
Key Responsibilities:
Strategic Leadership:
- Lead the development of the infrastructure strategy, including storage, compute, and virtualization environments, ensuring scalability and alignment with business goals.
- Collaborate with business leaders and IT teams to assess current and future infrastructure needs and align them with the strategic objectives.
- Drive containerization strategy to support application scalability and system performance.
- Provide financial inputs for a 5-year technology forecast, supporting critical infrastructure projects while ensuring budgetary alignment.
- Partner with stakeholders to translate business requirements into actionable infrastructure solutions.
- Lead efforts in risk management, innovation, and continuous improvements across IT infrastructure operations.
IT Systems Infrastructure Operations:
- Oversee the design, deployment, and management of storage, compute, and virtualization infrastructure.
- Ensure comprehensive documentation (e.g., disaster recovery plans) is maintained to support business continuity.
- Lead compliance audits, manage disaster recovery processes, and ensure alignment with security policies.
- Monitor system performance and drive continuous optimization of systems for improved uptime and efficiency.
- Ensure all infrastructure meets security and compliance standards, supporting the company s threat vulnerability management initiatives.
- Manage Linux-based systems (Red Hat, Ubuntu, etc.) and containerized applications to ensure high availability and security.
Resource and Financial Management:
- Direct the research and procurement of hardware, software, and systems, ensuring cost-effective, scalable solutions.
- Lead the budget planning process for IT infrastructure, aligning financial resources with technology goals.
- Conduct cost-benefit and ROI analyses for proposed projects, ensuring efficient resource allocation.
- Manage relationships with third-party vendors, overseeing contract negotiations and performance evaluations.
- Lead recruitment, development, and retention of the IT Infrastructure and Systems Engineering teams, ensuring alignment with company objectives.
End User Services:
- Oversee IT Service Desk operations, ensuring efficient support and issue resolution for corporate and remote offices.
- Manage the lifecycle of end-user devices, optimizing resources to meet nationwide demands.
- Collaborate with IT resource teams to ensure tools, services, and staff are efficiently allocated for maximum impact.
- Ensure compliance with IT policies related to hardware, security, and software licensing, while leading risk mitigation and disaster recovery efforts.
- Oversee Mobile Device Management (MDM) solutions to ensure secure and efficient device management across the organization.
- Promote end-user training and knowledge sharing through well-documented, user-friendly resources, driving productivity and self-service capabilities.
Qualifications:
Education:
Required: Bachelor's degree in Information Technology, Computer Science, or a related field.
Preferred:& Master s degree, CISSP, RHCE, ITIL V4 certification.
Experience:
- 10 years of progressive experience managing IT infrastructure and systems engineering, with expertise in Linux environments.
- Proven experience in leading large-scale infrastructure projects, aligning IT strategy with business goals, and managing geographically distributed teams.
- Strong background in IT operations, systems architecture, information security, and cloud services.
- Experience in strategic planning, resource optimization, and budget management for IT infrastructure.
- Familiarity with ITIL V4 best practices and industry standards.
Technical Skills:
- Linux Enterprise Server Platforms: Extensive experience with Red Hat, Ubuntu, and CentOS in enterprise environments.
- Windows Server Cloud Integration: Experience with Windows environments and cloud platforms (AWS, Azure).
- Virtualization: Expertise in hypervisor technologies (VMware, Proxmox, KVM) for scalable infrastructure management.
- Containerization Orchestration: Proficiency with Docker, Kubernetes, and other container technologies.
- Backup Disaster Recovery: Experience with enterprise backup solutions (e.g., Rubrik, Veeam) and disaster recovery planning.
- Database Management: Expertise in managing and optimizing PostgreSQL and other databases.
Job Types: Full-time, Permanent
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- Vision care
- Wellness program
- Work from home
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
