Company Description
Founded on a simple belief – do what’s right for our clients and our people. TrueBridge leverages proven talent identification / attraction / screening solutions to match highly qualified IT and business professionals with great opportunities.
We made the Staffing Industry Analyst's 'Fastest Growing' list in 2013, 2014 and 2015.
If the following job requirements and experience match your skills, please ensure you apply promptly.
Job Description
Role Summary :
This newly created role will provide full life cycle analysis, development, testing, support and complex problem resolution to meet customer requirements for the Digital Metrics Dashboard within our newly formed TIAA-CREF Digital Organization. This industry leading dashboard plays a critical role in helping manage our new Digital business and ensuring success for our firm. The dashboard provides measures for customer sales, migration of transactions from analog (paper, call center) to our digital channels and measures improvements in our customer experience through digital completion rates. The successful candidate will participate in systems design, analysis, solution definition, data provisioning, documentation and integration testing of enhancements and new capabilities of the dashboard. The candidate will be responsible for Quality Assurance and testing of the dashboard, utilizing prescribed testing practices and tools. The dashboard team operates in a fast paced agile environment, is adept at identifying new solutions with minimal documentation available and operates without role boundaries.
Responsibilities :
Schedule Management :
- Supports the Project / Program Manager in development of plans and high level schedule
- Identifies dependencies, milestones, and critical paths
- Able to multi-task and prioritize activities to address complex needs of a large organization
- Adapts quickly to moving targets and changes in requirements
Systems Analysis and Design :
Collaborates with other technology and development staff to provide solution alternatives that ensure key deliverables are achievedDocuments the technical requirements, design, and testing information to ensure quality output that meets stated and implied business needsParticipates in functional and technical troubleshooting and problem solving in collaboration with the technical and business teamsInteracts with various development groups within and outside the dashboard team to understand system dependencies and recommend solution alternatives that ensure key deliverables are achievedFollow technical processes, designs, and solutions as recommendedIdentifies and manages dependencies and interdependencies between different applications and productsAssist in driving digital metrics delivery for the Digital OrganizationQuality Management :
Plans testing tasks and creates test plans and test cases following the methodology defined and using prescribed testing toolsConducts Integration Testing and ensures testing is compliant with the approved integration test plan and expected resultsMonitors overall test execution and manage contingency planning for test plan variancesResponsible for defect reporting and tracking; including collaboration on defect resolutions with developers / partners and identification of retest requirementsParticipates in Code Reviews to ensures code is compliant with recommended practicesPerforms data analysis and monitoring to ensure data qualityImplementation Management
Supports the creation and execution of the implementation plan for technical deliverables as well as providing production supportCreates the Release Notes and appropriate communications around the implementationIdentifies and supports the resolution of risks that could impact ability to deliver results within the stated objectivesUnderstand and manage the effect of change (regulatory, market or TIAA-CREF internal) on business processes, IT solutions and toolsQualifications
7 years of experience; preferably including prior work in the financial services domain.Knowledge of various software development methodologies and the corresponding processes, activities, decisions and deliverables (iterative / adaptive; agile / xp / scrum; waterfall, etc.)Advanced understanding of the software development process including analysis, design, coding, system and user testing, problem resolution and planning.Technical skills regarding web application development (Java), database architecture (Oracle, DB2, Teradata), data provisioning, and ETLExperience with data aggregation, data visualization, business intelligence and data analytics a plus. Basic SQL skills are required.Proficiency in reporting and querying tools including but not limited to : Tableau, HTML, CSS, Splunk, Toad for MySQL and Microsoft Office Suite productsStrong analytical skills with the ability to collect, organize, analyze and disseminate significant amounts of information with attention to detailDemonstrated ability to work in a fast-paced environment with proven problem solving skillsAbility to communicate effectively and succinctlyTeam Player, confidence with humility and personal integrity are an absolute mustHigh energy and drive. Laser-focused on delivery with strategic-thinking, collaboration, facilitation, negotiation and motivational skills.Ability to lead by example and can inspire others to do the right thingAbility to multi-task, manage time and priorities, and meet scheduled deadlinesCommunicates ideas, analysis and results effectively and efficientlyExperience with tools such as JIRA and Quality Center / ALM is nice to have.Additional Information
All your information will be kept confidential.
National Talent Advisor - TrueBridge Resources
J-18808-Ljbffr
