What are the responsibilities and job description for the Front Desk Receptionist position at Progressive Vision Center?
We are seeking a candidate to perform supportive administrative duties in a healthcare front office environment. This position serves as a primary contact for patients and families receiving services and works with the staff and doctors to keep the office running smoothly and efficiently. We take pride and have developed a culture of excellent customer service. We are a growing optometric practice with 4 day work weeks, no weekends , and offer medical insurance as well as a SIMPLE IRA plan.
You will be asked to accurately and professionally
- Answer phones and effectively triage/direct calls appropriately
- Collect patient information, verify insurance, apply accurate payments
- Effectively manage scheduling of appointments, recall of patients and confirmation of appointments to ensure a full daily schedule for two busy optometrists.
- Perform simple bookkeeping such as closing of business and bank deposit.
- Maintain compliance with HIPPA guidelines
Preferred Experience:
- Ability to follow protocols and policies while providing excellent customer service
- Preferred experience at a front desk, medical office and/or office management
- Preferred general knowledge of Medical Office Terminology
- Discretion, ability to work autonomously, and judgment in establishing priorities and meeting deadlines is required
- Good computer skills are a must. Must be proficient in Microsoft Word and Excel
- Experience in an Optometry/Ophthalmology is desired but not required
This position represents the essence of our practice. We desire an ambassador for our culture. You are often the first person our guests encounter, you will be asked to represent us well! This job description is meant to be a guideline for coordinating daily activities; other duties will be performed as assigned.
Opportunities for career development are available.
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: $17.00 - $20.00 per hour
Benefits:
- Health insurance
- Paid time off
Schedule:
- No weekends
Ability to Commute:
- Canton, IL 61520 (Required)
Ability to Relocate:
- Canton, IL 61520: Relocate before starting work (Required)
Work Location: In person
Salary : $17 - $20