Claims Adjuster - Bodily Injury

This position is available in Riverside, Irvine, San Diego, Pasadena, Torrance, Thousand Oaks, Sherman Oaks, Fresno, Modesto, Sacramento, and Concord, CA.

As a bodily injury claims adjuster on our team, you’ll independently manage a claim - including the injury portion - along with supporting customer needs while ensuring a swift resolution. Ideal candidates will put their strong negotiation and customer service skills to use interacting with customers, insurance carriers and others. Ongoing coaching will be provided, allowing you to feel confident in performing your job and developing relationships with our customers.

This is a hybrid role. You’ll be expected to report to an office about four days per month for important meetings, training, and collaboration and will have the benefit of continued coaching from a supportive team. If you prefer an in-office environment, you’re welcome to work in the office more than four days per month.

Duties & responsibilities

• Making coverage decisions that determine the extent of Progressive’s liability
• Gathering details through interviews and investigations regarding those injured in an accident
• Settling unrepresented bodily injury claims, among other things
• Calculates benefit payments and approves payment of claims within a defined monetary limit

Must-have qualifications

• Four years of relevant work experience with one year in claims handling OR
• One year in claims handling and a bachelor’s degree OR
• Three years of relevant work experience with one year in claims handling and an associate degree

Preferred skills

• Auto and/or commercial insurance experience

Compensation

• You’ll be paid based on your location and level of experience:
  • $32.28 - $42.10/hour for Riverside, Irvine, San Diego, Modesto and Sacramento area
  • $35.26 - $45.94/hour for Pasadena, Torrance, Sherman Oaks, Thousand Oaks, and Concord area
• Gainshare annual cash incentive payment up to 16% of your eligible earnings, based on company performance

Benefits

• 401(k) with dollar-for-dollar company match up to 6%
• Medical, dental & vision, including free preventative care
• Wellness & mental health programs
• Health care flexible spending accounts, health savings accounts, & life insurance
• Paid time off, including volunteer time off
• Paid & unpaid sick leave where applicable, as well as short & long-term disability
• Parental & family leave; military leave & pay
• Diverse, inclusive & welcoming culture with Employee Resource Groups
• Career development & tuition assistance