What are the responsibilities and job description for the Claims Generalist Trainee position at Progressive?
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As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.
If location specification is needed, use one of the following:
Candidates must reside in Houma, LA area.
Duties & responsibilities (upon completion of training)
Must-have qualifications
Compensation
Benefits
Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
As a claims adjuster trainee, you’ll learn how to help customers get back on the road after an accident. This is not a field position, which means you’ll be building relationships with customers over the phone. In a fast-paced environment, you’ll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You’ll have the support of a collaborative team and ongoing coaching from leaders. We’ll also teach you the insurance stuff – providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you’ll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you’ll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you’re welcome to work in the office as often as you would like.
If location specification is needed, use one of the following:
Candidates must reside in Houma, LA area.
Duties & responsibilities (upon completion of training)
- Determine coverage
- Determine liability (who’s at fault for the damages)
- Interview customers, claimants, and witnesses
- Partner with appraisers/estimators to manage vehicle repairs
- Negotiate with customers and other insurance carriers and resolve claims
Must-have qualifications
- Three years of work experience OR
- Bachelor’s degree OR
- Two years work experience and an associate degree
- Work Location: Houma, LA
- Training Schedule: Monday-Friday, 8:30am to 5:30pm
- Onboarding Schedule: Monday-Friday, 8:00am to 5:00pm
- Work Schedule: Monday-Friday, 9:00am to 6:00pm
- Work From Home: This is a hybrid role, which means you’ll work in-office two days per week that are selected by local leadership and choose where you want to work the other three days, whether that’s at home or in the office, for a period of 12 months. After that time period, the days you’ll be expected to report to an office for important meetings, training, and collaboration will vary based on business need.
Compensation
- $47,700 - $59,600 (this minimum to midpoint range is based on Geo A)
- Gainshare annual cash incentive program up to 16% of your eligible earnings, based on company performance
Benefits
- 401(k) with dollar-for-dollar company match up to 6%
- Medical, dental & vision, including free preventative care
- Wellness & mental health programs
- Health care flexible spending accounts, health savings accounts, & life insurance
- Paid time off, including volunteer time off
- Paid & unpaid sick leave where applicable, as well as short & long-term disability
- Parental & family leave; military leave & pay
- Diverse, inclusive & welcoming culture with Employee Resource Groups
- Career development & tuition assistance
Energage recognizes Progressive as a 2024 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at https://www.progressive.com/careers/how-we-hire/faq/job-scams/
Salary : $47,700 - $59,600
