What are the responsibilities and job description for the Hybrid Scheduler/New Home Walkthrough Agent position at ProHome?
Part-time Hybrid Scheduler/ New Home Walkthrough Agent - Wichita, KS
The primary goals for this hybrid role will be to provide excellent customer service and ensure high customer retention. Travel is required in Wichita, KS, the surrounding area and occasionally to OKC, Tulsa, Kansas City, and Western Kansas.
The primary goals for this hybrid role will be to provide excellent customer service and ensure high customer retention. Travel is required in Wichita, KS, the surrounding area and occasionally to OKC, Tulsa, Kansas City, and Western Kansas.
We are looking for positive, energetic, enthusiastic team members to conduct all business in a professional manner. Exceptional customer service skills and excellent organizational skills are a must as well as the ability to speak with new home buyers. Residential construction is preferred. Excellent organizational skills, phone etiquette, and written & verbal communication skills are required.
Our Model:
- Part-time schedule in-office role, 4-5 hours per day 5 days per week except for holidays and other planned closures.
- Opportunity to learn more about the home construction industry.
- Professional development.
- Paid Training.
Qualifications:
- High school diploma or GED.
- 6 months to 1 year of scheduler experience or equivalent management experience and/or training.
- Strong verbal and written communication skills.
- Ability to speak effectively & adapt to fast-paced environments.
- Ability to sit, stand and walk for long periods of time.
- Excellent communication skills and phone etiquette
- Strong relationship building & problem-solving skills.
- High-level efficiency with iPad, Microsoft Office, PDF Expert & Adobe PDF required.
- Deadline and detail oriented.
- Strong residential construction walkthrough skills.
- Possess great interpersonal skills.
- Valid driver’s license and clean driving record.
Performance Responsibilities:
- Review invoices following new builder/developer onboarding.
- Provide administrative support to New Home Agents & Field Operations.
- Organize, communicate, schedule & arrange walk-throughs.
- Balance the availability of walk agents against incoming requests.
- Meet with new home buyers.
- Conduct walk-throughs and document potential construction issues.
- Conduct new home orientations.
Reports To: Director of Field Operations and Strategic Accounts.
Work Setting:
- In-office and traveling to work sites.
- Fuel card provided.
Compensation:
- $20 hourly pay.
Only candidates selected for an interview will be contacted.
About ProHome:
Since 1983, ProHome LLC has been committed to being a visionary leader in the new construction industry by providing reliable and innovative warranty management services. ProHome partners with builders and developers to manage the builder’s warranty process including conducting walk throughs, creating punch lists, and managing warranty claims with homeowners and subcontractors throughout the life of the warranty. Located in Wichita, KS we provide services to builders and developers across the US.
Salary : $20
